Customer Service Consultant

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

**Job Title: Consulting Manager, Customer Service Desk - German/French/Japanese Speaking** **Location: Kuala Lumpur, Malaysia** **Job Summary**: We are looking for a Customer Service Representative to join our team and help us provide excellent service to our German-speaking clients. As a Customer Service Representative, you will be responsible for...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

**Position: Customer Service (Donor care Assistant)** **Location: Damansara Height, Kuala Lumpur** **Tenure: Contract 1 years / converted to permanent** **Working Hour: Normal Working Hour** **Salary: RM 3500 (During Probation) RM 4100 (After Probation)** **Job Requirements** - Reviews and responds to comments concerning fundraising matters made on...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

The Professional Services Consultant must be able to: - Deliver Kofax solutions to customer based on requirements document - Provide technical leadership to customer on the Kofax solution as configured to the customer’s requirements - Work closely with project manager to keep projects on schedule and within budget - Work independently in developing a...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide accurate, valid and complete information by using the right method or tools. - Follow communication procedures, guidelines and policies -...

**Responsibilities**: - To build meaningful relationships with potential Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and their family - To enhance customers’ experience by inviting potential customers to visit centre and lead...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Designation: Customer Service Consultant - Japanese speaker Location: Bangsar South Working hours: 6 am - 12 am (9 hour per shift) Working days: 5 working days, 2 off days (rotational from Monday to Sunday) Salary package: up to RM10,000 (total package) **Requirements**: - JLPT N1 or N2 - Open to any nationalities - Fresh graduates welcome to...

DUTIES AND RESPONSIBILITIES:Professionally Interact with customers via phone to provide information and assistance and to manage Outbound & Inbound services for Winback & Collection of Involuntary Churn OperationsTo reconnect and reactivate customers account to be active and to recover any amount owed to ManagementCollection Treatment/Process Flow for...

The Communications Consultant is a mixed role of Professional Services and Technical support and is the first techical point of contact for our customers and partners. You are a member of our consulting group that delivers configurable solutions to our end user customers / partners and are responsible for providing business critical technical support. In...

**Job Purpose** **Key Responsibilities** The Professional Services Consultant must be able to: - Deliver Tungsten Automation Corporation solutions to customer based on requirements document - Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements - Work closely with project...

Hello, Greetings from Infosight!!! Hope you are doing fine & staying safe. I would like to connect with you to discuss a challenging & exciting job opportunity which we have at the Malaysia location. Please find below the job description for your reference and kindly share with us your most updated CV at the earliest if this job interests you. We would...