Mandarin Customer Service

2 weeks ago


Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

***:
**DUTIES AND RESPONSIBILITIES**:

- To assist ACCA students on the exam entry process, to provide the 1st level technical support and to assist on other general enquiries.

**REQUIREMENTS**:

- Ability to converse, read & written fluently in Mandarin
- Preferable Mandarin speaker.
- SPM/Diploma/Degree any field
- Fresh graduates are encouraged to apply
- Minimum 1 year experience in related area is preferable.
- No work experience is acceptable.
- Good verbal communication skills, telephone etiquette along with active listening skills
- Customer centric mindset
- Willing to work any **5 rotational shifts in between 8am - 8pm**
- **Monday - Sunday including public holiday (2 rotational off days, 5 working days)**
- **RM 3000 - RM 3500 + RM300 KPI Allowance**
- Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and E-hailing services)

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Language**:

- Chinese (preferred)
- Cantonese (preferred)



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