Guest Experience Specialist

Mana-Mana Suites Sdn Bhd is a leading hospitality company in Southeast Asia. We are currently seeking a highly experienced Centralised Revenue Manager - Guest Experience Specialist to join our team. This role will be responsible for driving revenue growth, enhancing guest experience, and delivering exceptional customer service.Key Responsibilities:Revenue...

Job DescriptionThe Hotel Guest Relations Specialist is responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.You will be the primary point of contact for guests, responding to their inquiries, resolving issues, and providing personalized recommendations for their stay.This role requires...

This position has as its key objective the continual improvement of the Guest Experience, Online Reputation of the hotel, and loyalty boost by monitoring performance and guest feedback, being the Voice of the Guest at the hotel, supporting GM and HODs on achieving positive results and defined Guest Experience targets. She/he will ensure full compliance of...

**Job Number** 24043795 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 24110027 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 24020791 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Job Number** 24096739 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

We're looking for a skilled Guest Experience Coordinator to join our team at Park Hyatt Kuala Lumpur. As a key member of the front desk team, you will be responsible for providing exceptional service to guests and ensuring a smooth and efficient guest experience.Job RequirementsThe ideal candidate will have excellent communication and interpersonal skills,...

**Offer description**: $ 3,500.00 (monthly) Permanent contract Home Based **Job Description**: 1. Dealing with guest bookings every day through multiple E-commerce platforms. 3. Coordinate and manage all communications for bookings, maintain and update booking calendars and inform operations staff accordingly. 4. Assist to book and block all units...

**Job Number** 23125529 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Job Number** 24029888 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Additional Information** Front Desk Talent. Malaysian Only. **Job Number** 24023134 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

**Additional Information** Malaysian Only. Front Desk Talent / Welcomer / Rooms Controller. **Job Number** 24060310 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

**Offer description**: $ 3,500.00 (monthly) Permanent contract Home Based **Job Description**: 1. Dealing with guest bookings every day through multiple E-commerce platforms. 3. Coordinate and manage all communications for bookings, maintain and update booking calendars and inform operations staff accordingly. 4. Assist to book and block all units...

Job Description:We are seeking an experienced Guest Experience Manager to join our team at Traders Hotel by Shangri-La. The successful candidate will be responsible for ensuring seamless guest experiences throughout their stay.Key Responsibilities:Coordinate with front office and other departments to ensure smooth guest arrivals.Provide exceptional customer...

About the Role:This dynamic role champions exceptional guest experiences at Traders Hotel by Shangri-La. As a Guest Experience Manager, you will inspire and motivate our team to deliver outstanding service and embody the hotel's Asian hospitality values.

**What we're looking for** We are looking for Guest Experience Executive to oversee the all guests experience at COCOdry, acts as the first point of contact of our guests in store and ensuring that all guests walk out of COCOdry feeling happy and COCOconfident. Your new catch phase is ‘Welcome to COCOdry’ ;) **Qualifications** - A cheerful, bubbly...

GuestReady is a startup in the sharing economy, building on the success of short-term rental companies. It’s mission is to take the hassle out of short-term rentals, any operations that are related to turning over guests and optimize listings to incur a maximum yield for the host are handled by GuestReady. The company is co-founded by seasoned...

Language Able to speak English fluently, Bahasa Malaysia - liaise with most Foreign Guest/ Local. Basic Function Responsible for keeping track of guest journeys, interacting with guests across channels and platforms, and coordinating with all internal stakeholders such as marketing communication, sales, account management and so on, in order to keep...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...