Junior Sous Chef
6 months ago
**Job Title**: Jr Sous Chef
**Department**: Lucky Coffee Bar
**Reports To**: General Manager
We are seeking a dynamic and experienced **Jr. Sous Chef** to lead our team in providing exceptional guest service and upholding our company's core value**:Be Kind**.
Our Lucky Coffee Bar is more than just a cafe-in-a-lobby at Kloe Hotel; it's a gathering place where fostering connections and exceeding guest expectations are essential. We are seeking a talented and dedicated Jr. Sous Chef to join our passionate team and champion this value in all aspects.
**Core Responsibilities**:
- **Exemplary Leadership**: As the role model for the team, displaying outstanding behaviors as reference for others. Lead and motivate the kitchen team members, providing them with the guidance and support they need to perform best in their role.
- **Guest Service Excellence**: Embody a culture of exceptional guest experience as KLoe’s _Tuan Rumah_, ensuring that every guest feels welcomed, valued, and well-cared for.
- **Operational Excellence**: Oversee and enhance all front desk operations, including check-in/check-out procedures, room assignments, reservation management, guest inquiries, revenue reporting and guest feedback management.
- **Procurement and Inventory Management**:You will be responsible for upholding purchasing, receiving, and food storage standards, guaranteeing both freshness and cost-effectiveness in our culinary operations.
- **Guest F&B Experience Architect**:Continuously improving the guest and employees’ experience is a key responsibility. You will work diligently within the operating budget to find innovative ways to elevate both. This includes collaborating with the General Manager on research and development of new menu items, exploring exciting culinary trends and incorporating guest feedback.
- **Communication and Collaboration**: Maintain open and clear communication with all departments, facilitating a collaborative and supportive work environment.
**Leadership & Values Alignment**:
- **Going Out of the Way to Care for Others**: Actively seek opportunities to exceed guest expectations and go the extra mile to make their stay memorable.
- **Embracing Kindness**: Display genuine warmth, kindness, and hospitality in all interactions with guests and colleagues.
- **Building Relationships**: Cultivate meaningful connections with guests and all team members, creating a sense of community and belonging to working like a family.
- **Responsible & Accountable**: Approach any issue with understanding and empathy, seeking solutions that address their concerns effectively. Responsible for the outcome from the solution.
- **Leading with Compassion**: Inspire and motivate team members by demonstrating compassion, understanding, and a genuine care for their well-being.
- **Tapping on the potential of team members**: help them grow and develop, by creating a learning environment where it is safe to ask questions, make mistakes, and experiment.
- **Embracing the company’s coaching culture**: committed to own professional development and are always looking for ways to learn new things.
**Qualifications & Traits**:
- At least 4 years' of working experience in a supervisory role in a similar culinary setting.
- Fluent in English and Bahasa Malaysia.
- Proficient in the full spectrum of casual / fine-dining restaurant functions, including food planning and preparation, cost management, customer handling, food & kitchen safety, regulatory requirements, people management, recordkeeping, etc.
- Meticulous and possess good people skills.
- Analytical, strong in problem identification, problem solving and decision making.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Display high levels of open-mindedness, open to new ideas and perspectives, and not afraid to challenge own assumptions.
- Enjoy sharing knowledge with others, and always willing to help others learn.
- Recognizes personal strengths and areas for improvement, actively seeking feedback and opportunities for growth.
- As a learner, being highly coachable and a potential leader coach to the team.
- Possesses a natural curiosity and an intrinsic desire to continually learn and develop new skills and knowledge.
**Salary**: From RM3,500.00 per month
**Benefits**:
- Free parking
- Meal provided
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Weekend jobs
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