Customer Service Representative

7 months ago


Petaling Jaya, Malaysia Teleperformance Full time

Overview:
Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the

company’s customers.

Qualifications:
Excellent in speaking, writing and reading Japanese language (Native / Business level).

Independent & customer friendly.

Able to demonstrate conflict resolution, negotiation and de-escalation skills.

Flexible with working schedule.

**Responsibilities**:
Answer customer comments, enquiries, and complaints in a professional manner.
Maintain good relationship & positive engagement with customers.



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