Up to 5.5k Customer Service

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Responsibilities** - Support customers to place online orders with the client. - Provide timely support to customers through available communication channels (inbound phone) **Work experience**: - Fresh graduates are welcome with SPM in the following disciplines: Mandarin & English with Communication, English for Professionals, Mass Communication, or any...

**PROJECT: (Supporting Singapore)** **LOCATION**: **-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)** - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Job Description, Job Requirements, Qualifications & Skills**: - CII / BIS-D / BIS-O - Inbound & Outbound Calls - Liaise with Business Unit on status of service request - Filter calls that do not need engineer on site and perform FCR & Dispatch Engineer on-site for hardware related issues - Filter call base on product and require different assistance such...

Basic Salary: RM2,000 + KPI Incentive up to RM300 Location: Pusat Perdagangan Dana 1, Ara Damansara (Near LRT Ara Damansara) Working Hours: 9:00AM - 6:00PM Working Days: Monday-Sunday (2 Off days on weekdays) Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Malay and English (Fluency in Mandarin is an added advantage) -...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

**Responsibilities** - Support customers to place online orders with the client. **Work experience**: - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call center experience is not a ‘must’ but would be a distinct...

Responsibilities: - Handle all social media interactions, assisting customers with service issues, and driving positive feedback through engaging content and contests. - Monitor brand sentiment and reputation across social media platforms and moderate community forums. - Report trending issues to the team leader promptly and assist with social media event...

Responsibilities: - Handle all social media interactions, assisting customers with service issues, and driving positive feedback through engaging content and contests. - Monitor brand sentiment and reputation across social media platforms and moderate community forums. - Report trending issues to the team leader promptly and assist with social media event...

Responsibilities: - Handle all social media interactions, assisting customers with service issues, and driving positive feedback through engaging content and contests. - Monitor brand sentiment and reputation across social media platforms and moderate community forums. - Report trending issues to the team leader promptly and assist with social media event...

CUSTOMER SERVICE MANDARIN Location: Ara Damansara, Selangor (Near LRT Ara Damansara) Salary: RM2,800 (Basic), - KPI Allowance: up to RM500 - Shift Allowance: up to RM400 Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working) - 5 days working and 2 off days Requirements - English and Mandarin - Min Education: SPM / Diploma - Able to work on...

Basic Salary: RM2,800 KPI Allowance: Up to RM500 Shift Allowance: Up to RM400 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Mon - Sun (7:00AM - 3:00AM - Rotational Shift) **Requirements**: 1. Experience and knowledge of Facebook, Twitter, Instagram, YouTube & LinkedIn. 2. Capable of handling 2 to 3 concurrent chat when doing...

Basic Salary: RM3,000 KPI Allowance: Up to RM200 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Mon - Fri(8:30AM - 7:00PM) Sat(8:30AM-2:30PM) **Requirements**: 1. Ability to work independently and with initiative. 2. SPM/SPTM with at least B grade or Diploma - with at least 2-3 years of experience in customer service in the...

Basic Salary: RM3,000 KPI Allowance: Up to RM300 Shift Allowance: Up to RM500 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Rotational Shift (Between 9:00AM to 12:00AM) Working Arrangement: Work from home (WFH) **Requirements**: 1. Required language(s): English and Mandarin 2. Minimum 1 year of working experience in the service...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**ROLE: Customer Service Executive** **PROJECT: Hamilton HK (Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...