Vip Personal Shopper
1 month ago
**About the company**
Departmental Store
**Job Description:
- **
- VIP customers are warmly welcomed upon their visit to the department store. A dedicated representative accompanies them, providing assistance with shopping, explaining products, and offering necessary support.
- Private Shopping Services:
・VIP customers receive a personalized shopping experience with the assistance of exclusive stylists or advisors. They are supported in choosing products and coordinating fashion selections.
- Event Invitations:
・VIP customers receive invitations to special events and previews held at the department store, ensuring priority access and exclusive benefits. This creates an exclusive experience for VIP customers.
- Special Discounts and Perks:
Exclusive discounts, gifts, and membership perks are extended to VIP customers, fostering loyalty and encouraging repeat business.
- Customized Responses to Special Needs:
Swift and effective responses to the special needs and requests of VIP customers, including arrangements for custom orders and individualized services.
- Feedback Collection:
Actively collect feedback from VIP customers to enhance services and incorporate new suggestions. Valuing the voice of VIP customers is crucial for maintaining the quality of the customer experience.
- Privacy and Confidentiality Protection:
Handle information and requests from VIP customers with utmost care, ensuring privacy and confidentiality. Building a trustful relationship is a key element.
**Requirements:
- **
- Actively engaging with VIP clients, providing in-depth product knowledge, and staying updated on trends and services. Your role is integral in fostering a client-centric mindset within the store, ensuring exceptional customer service delivery.
- With a minimum of 2 years of experience in luxury retail, a self-motivated and energetic individual, you are both structured and approachable, capable of multitasking and prioritizing tasks.
**Additional Information:
- **
Industry : Retail Industry
Location : Kuala Lumpur
Working Hours : 9:00-22:00 (8 hours shift) 5 days working including Saturday and Sunday
If you're interested in this position, click '**APPLY NOW**'.
Stay tuned
**Salary**: RM5,000.00 - RM5,500.00 per month
Schedule:
- Rotational shift
**Experience**:
- Luxury Retail: 2 years (required)
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