Operation Monitoring Assistant Manager

4 weeks ago

Kuala Lumpur, Malaysia Ellwood Consulting Full time

**Contract type**: Permanent

**Location**: Kuala Lumpur

**Sector**:
Other Roles

**Salary**: RM4,500 - RM8,000 per month

**Contact name**: Andre Chiang

**Published**: about 13 hours ago
Job description

**Responsibilities**:
**Team Leadership**:
Lead and supervise a team of monitoring and operations staff.

Provide guidance, training, and support to ensure a cohesive and productive team.

Foster a culture of accountability, collaboration, and continuous improvement within the team.

**Monitoring Systems Management**:
Oversee the implementation and maintenance of monitoring systems in the warehouse.

Ensure effective operation of inventory tracking, order fulfillment, and other relevant systems.

Troubleshoot and resolve issues related to monitoring systems.

**Inventory Monitoring**:
Implement and manage systems for real-time monitoring of inventory levels.

Track and analyze inventory turnover rates, stockouts, and overstock situations.

Collaborate with inventory management teams to optimize stock levels.

**Order Fulfillment Monitoring**:
Monitor order processing and fulfillment processes.

Analyze order accuracy and timeliness, identifying areas for improvement.

Collaborate with order fulfillment teams to enhance efficiency.

**Shipping and Receiving Monitoring**:
Oversee the monitoring of shipping and receiving activities.

Ensure timely and accurate processing of incoming and outgoing shipments.

Implement measures to reduce shipping errors and delays.

**Equipment and Facility Monitoring**:
Monitor the condition and usage of warehouse equipment.

Implement preventive maintenance schedules for equipment.

Oversee the monitoring of facility conditions, ensuring a safe and efficient working environment.

**Data Analysis**:
Analyze data related to warehouse operations to identify trends and areas for improvement.

Generate reports on key performance indicators (KPIs) related to warehouse efficiency.

Collaborate with other departments to interpret data and make informed decisions.

**Compliance Monitoring**:
Ensure that warehouse operations comply with safety regulations and industry standards.

Collaborate with safety and compliance teams to address any issues.

Stay informed about changes in regulations that may impact warehouse operations.

**Staff Training and Development**:
Provide training to warehouse staff on monitoring tools, safety protocols, and operational procedures.

Support ongoing skill development and cross-training initiatives.

Foster a culture of safety and continuous improvement.

**Communication**:
Communicate regularly with warehouse staff to understand their monitoring needs.

Report on the status of monitoring activities to higher management.

Facilitate communication between different teams within the warehouse to ensure smooth operations.

**Risk Management**:
Identify potential risks to warehouse operations through monitoring activities.

Collaborate with risk management teams to address and mitigate identified risks.

Implement measures to proactively prevent operational issues.

**Continuous Improvement**:
Regularly assess the effectiveness of monitoring processes.

Propose and implement improvements to enhance the efficiency and accuracy of warehouse monitoring.

Encourage feedback from staff and stakeholders for continuous improvement.

You will have

**Technical Skills**:
Proficient in using data analysis tools to interpret and analyze operational data.

Ability to identify trends, patterns, and anomalies in data.

**Technology Proficiency**:
Familiarity with relevant software and tools used for monitoring and managing operations.

Understanding of automation and monitoring systems.

**Process Knowledge**:
In-depth knowledge of the organization's operational processes.

Understanding of industry-specific regulations and standards.

**Managerial Skills**:
Leadership skills to lead and motivate a team towards operational excellence.

Strong decision-making skills based on data and critical analysis.

Experience in managing projects related to operational improvements.

Skill in planning, organizing, and implementing operational changes.

**Communication Skills**:
**Written Communication**: Ability to prepare clear and concise reports on operational performance.

**Verbal Communication**: Effective communication with team members, superiors, and other stakeholders.

**Documentation**: Clear documentation of processes and procedures.

**Problem-Solving Skills**:
**Analytical Thinking**: Strong analytical skills to identify root causes of operational issues.

**Critical Thinking**: Capability to evaluate situations critically and make informed decisions.

**Adaptability**:
**Flexibility**: Ability to adapt to changes in operational processes and technology.

**Agility**: Quick response to changing priorities and unexpected challenges.

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