Operations Assistant Manager
6 months ago
**Responsibilities**:
- Managing and controlling customer collections and credit exposures, supervising the daily collections of factored receivables, and managing the closings for factoring facilities.
- Monitoring and ensure the accuracy of the factored invoice and disbursement or refund according to the facilities’ agreement.
- Monitoring loan / factoring exposures and related data/information on clients and ensuring proper capturing and updating in the relevant systems during onboarding, disbursements, and repayments.
- To facilitate treatments of incoming invoices received for factoring.
- Monitor pre-disbursement conditions to ensure compliance with approved terms, including verification to be made to supplier for financing suppliers and verifying with the paymaster of the invoices before disbursement is made.
- Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met.
- Inform all relevant parties (Relationship Managers, Credit and Risk Management Division) about any changes noticed in customer’s payment behaviour and alert inconsistency and irregularities particularly on outgoing and incoming fund.
- Performs clients audit on account receivables and account payables whenever is required.
- Lead, influence, encourage, mentor, and drive the future initiatives and operational changes with the team to develop a high performing culture/ team.
- Oversee, review, and develop day to day operations and procedures with the objective to drive extensive and sustainable growth.
- To coordinate the necessary Statement of accounts for all clients with regards to clients’ outstanding owing and balance limit available.
- Assist superior to maintain a reporting format for finance, management, and statements to clients.
- Able to contribute to process improvements and participate in ad-hoc projects.
- Monitoring the receivable ageing to facilitate follow up actions to be undertaken by operations and sales department in preventing overdue payments by paymaster.
**Qualifications**:
- Minimum bachelor’s degree holder in Accounting, Finance, Economics, Business, Law, Banking, or equivalent qualification.
- Knowledge in financial products offered by non-bank financial services such as Factoring, Insurance, Leasing, Hire Purchase and Trade Credit business or in other sub-sector of finance field such as investment or asset management will be an added advantage.
- Preferably have at least 5 years of working experience in Factoring, Leasing, Hire Purchase and Trade Credit business.
- Able to assess and verify content/requirement of contracts in line with the client’s requirements including goods/services provided by suppliers.
- Experience in developing and implementing policies and procedures.
- Experience in procurement, contract management, contract financing, trade financing and invoice financing will be an added advantage.
- Ability to work independently and take initiative to communicate with other department colleagues including clients to troubleshoot matters.
- Good report writing skills including preparing, managing and monitor reports relating to disbursements, collection, and ageing.
This position offers an opportunity to work in a dynamic and fast-paced environment. The Operations Assistant will play a crucial role in supporting the overall operations of the company. If you are a motivated individual with excellent communication, administrative, and sales skills, we encourage you to apply.
**Salary**: RM4,500.00 - RM5,500.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Factoring: 5 years (preferred)
License/Certification:
- CPE (preferred)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
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