Customer Service Professional #hybrid Training #wfh

Attending to _**inbound calls**_ for consumer throughout the _**Malaysia / HK / Taiwan Market**_ etc. - Credit Services ( Exceed Overdraft Limit, Unauthorize transactions) **Requirements**: - Possess a _**Diploma / Degree**_ (_**Minimum SPM **_holder must have working experience in customer service) - Must be able to work on _**rotational shifts**_ -...

Client Company: US MNC nutrition provider Location: Bangsar South (reachable by LRT) **Benefits: Hybrid working arrangement, 13 months salary, performance bonus, examination leave, employee purchase scheme** Requirements: At least 1 year experience in customer service **Job Types**: Full-time, Permanent Pay: RM3,800.00 - RM4,300.00 per month Application...

Training : 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical Working Hours: Monday - Friday: 8am - 10pm Saturday, Sunday & PH : 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) Working Location: Kerinchi (after 3 months - Performers have the...

**Main purpose of the job**: To identify the required knowledge, skills and abilities of the staff in the organization, that are needed to perform their jobs effectively and organize high-quality training programs to meet these needs successfully and also to trace and monitor inbound/outbound call quality to ensure consistently outstanding service at all...

**Client company**: MNC nutrition company **Location**:Bangsar (reachable by LRT) **Position**: Permanant/ Contract **Working arrangement**:Hybrid working **Salary**: RM4,000-RM5,000 **Benefits**: - 13 months' salary - Bonus - Complimentary products - Recognition awards - Examination leave **Job Scope**: - Able to execute an effective manpower...

Client company: MNC nutrition provider Location: Bangsar South (reachable by LRT) Working mode: Hybrid mode **Benefits: 13 month salary, insurance coverage, WFO for 2 days, additional leave (examination leave), performance bonus** **Job Scope**: - Support day-to-day operations of Contact center through effective communication with Taiwan Members via...

Contact Centre (UCC) / Care Crew Training: 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical Woking Hours: Mon - Friday: 8am - 10pm Sat, Sun & PH: 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) Working Location: TM Annexe / Bangsar (after...

**Location**: Bangsar South, Kuala Lumpur *Hybrid working mode **Responsibilities**: - Receiving orders and scrutiny of the PO - Checking Price approval (from system SFDC) - Order Booking in SAP/Oracle - Share item wise material/order status with Sales/ Customer. - Sharing Performa invoice with Sales and Customer for making the payment if any. -...

**Requirements**: Job Requirements: - Strong team player. - Customer-oriented with good interpersonal and communication skills (oral and written). - Highly adaptable to a fast-paced and dynamic environment. - Problem analysis and problem-solving skills. - Fluent in English & Bahasa Malaysia (Writing and Speaking). - At least one 1-year call center...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

_**Customer Service Professional (WFH After 3 Months)**_ Bangsar 5 days a week (Rotational, with 2 days off) **Shifts**: - 8 AM - 5 PM - 11 AM - 8 PM - 1 PM - 10 PM - **Basic: RM 1,800**_ - **Performance Allowance RM 300**_ - **Transport Allowance RM 200**_ - **Shift Allowance RM 60**_ - **Mandarin Allowance RM 300**_ - Job Scope:_ - Handle inbound calls...

**Job **purpose**: Be the Point of Contact; Support inbound/outbound & digital calls/requests to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. **Key accountabilities**: -...

**Job **purpose**: Be the Point of Contact; Support inbound/outbound & digital calls/requests to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. **Key accountabilities**: -...

Job Title: Customer Service Representative (Cantonese Voice and Non-Voice) **Joining Date**: - 1st July **Language Proficiency**: - Fluent in Cantonese (spoken) - Proficient in English (verbal, read, write) - Ability to write in Traditional Chinese **Responsibilities**: - Become a product expert to assist customers with the best solutions - Deliver...

**Responsibilities**: - Handling inquiries including but not limited to user and merchant accounts, payments, refunds and vouchers - Provide high-quality service to users and merchants by helping to resolve their queries promptly and professionally achieving first contact resolution. - Listen and understand their needs, and offer relevant products,...

As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients. This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries. You will be able to grow and groom your assigned territory and create wonderful...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

**Job Descriptions**: Services - To attend to inbound calls enquiries over various range consumer financial products and services. - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized customer service to customers, whilst maintaining a...