Customer Service Representative for Banking Industry
2 weeks ago
**About the Role**: We are hiring Customer Service Representatives for the banking industry If you have a passion for helping others and thrive in a fast-paced environment, we want you on our team.
**Location**: Jalan Raja Laut
**Working Hours**: 8 AM - 5 PM or 2 PM - 11 PM
**Working Days**: Monday to Sunday (5 working days, 2 off days)
**Salary**: RM2,600 - RM3,000
**Start Date**: 15th July 2024
**Requirements**:
- SPM (credit in Math and English) or STPM with a minimum of 2 years of customer service experience
- Fresh graduates with a Diploma or Degree are welcome to apply
- Proficient in English
**Key Responsibilities**:
- Utilize strong problem-solving and decision-making skills to assist customers with their inquiries
- Collaborate with your manager to motivate the team and monitor performance
- Mentor and guide associates to enhance their individual performance
- Consistently meet and exceed individual and team performance targets with mínimal supervision
- Prioritize client needs while delivering exceptional customer service, measured by specific metrics
**Job Type**: Contract
Contract length: 6 months
Pay: RM2,600.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Service: 1 year (preferred)
Application Deadline: 07/10/2024
Expected Start Date: 07/15/2024
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