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Customer Service Representative
4 months ago
**Customer Service Representative**
**Education level : SPM & above**
**Experience : at least 4 years’ experience in Customer Service**
Languages: Chinese and able to speak at least 2 ~ 3 Chinese dialects
**JOB DESCRIPTION**
- Experience : At least 4 years of customer service experience
- Qualification : SPM and above
- Check stocks & issuing D/O (Ensure VX process is done) & master the system to improve service level.
- Key in all back orders and update to customers from time to time
- Preparing customer order forms
- Ordering stock (Ad-hoc) for customers from GAM stock or global stock
- Handling enquiries & prepare quotations on timely manners
- Follow up quotations and feedback to Sales team
- Satisfy customers enquiry & handling any problems/ complains
- Working as a team among other CS members and close communication within inter dept
**Salary**: RM2,800.00 - RM4,500.00 per month
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Service: 3 years (preferred)
**Language**:
- Mandarin (preferred)
- Chinese (required)
- Cantonese (preferred)