Customer Service Executive

5 months ago


Subang Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

Basic: RM 1800 - RM2000

Age: 18 Years - 50 Years Old.

FULL TRAINING IS PROVIDED

Allowances:
1. Performance Allowance - Up to RM 1200 per Month

2. Transportation Allowance - RM 11 per day

3. Shift Allowance - Night RM1, Noon RM3per hour

Working Days: Monday - Sunday - 5 Days per week (2 Off Days)

Working Hour: 7AM - 4PM & 5PM- 2AM ( 8 Hours in rotational)

Working Location: Subang Hi Tech

FREE PARKING / FREE GYM/FREE COFFEE TEA / GAME-ROOM PROVIDED

MUST ABLE TO SPEAK FLUENTLY IN ENGLISH and MALAY

Minimum Qualification: SPM

Job Scope:
1. To attend Inbound calls from customer and assist them.

2. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem.

3. Selecting and explaining the best solution to solve the problem; expediting correction or adjustment.

4. Following up to ensure resolution.

5.Handle complaints, provide appropriate solutions and alternatives within the time limits.

**Job Type**: Contract

**Salary**: RM1,800.00 - RM3,200.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Subang Hi-Tech Industrial Park (required)

Ability to Relocate:

- Subang Hi-Tech Industrial Park: Relocate before starting work (required)



  • Subang Jaya, Malaysia Customer Service Centre Full time

    **Job Description岗位职责:** - 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求:** -...


  • Subang Jaya, Malaysia Radius GSA SDN BHD Full time

    For Registration Please WhatsApp 0167647055 1) Full Name: 2) Age: 3) Qualifications: 4) Preferred interview date: Job Brief: - The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. - The role reports directly to the Team Leader of Customer...


  • Subang Jaya, Malaysia Presdina Sdn Bhd Full time

    **CUSTOMER SERVICE EXECUTIVE** **Basic: RM 1,500 - RM 1,600 (EPF/SOCSO)** **Lokasi: Batu Tiga, Subang** PENERANGAN MENGENAI PEKERJAAN - Untuk menelefon, mengingatkan dan mengutip bayaran tertunggak daripada pelanggan yang tertunggak - Untuk memantau dan membuat panggilan susulan ke atas pembayaran pelanggan - Untuk memahami dan menilai situasi kewangan...


  • Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time

    **Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...


  • Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time

    Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...


  • Subang Jaya, Malaysia mytukar sdn bhd Full time

    Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...


  • Subang Jaya, Malaysia MPS Full time

    What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...


  • Subang Jaya, Malaysia SNT GLOBAL LOGISTICS SDN BHD Full time

    SnT Global is an Omnichannel Fulfillment Service Provider. SNT Global is a premier Omnichannel Fulfillment Service Provider in South East Asia that delivers integrated logistic services incorporating highly customized eCommerce logistics distribution and supply chain execution such as order-fulfillment, transportation and warehousing to our clients. SPM / O...


  • Subang Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **URGENTLY HIRING !!!** **Basic Salary**: RM3000 + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: Rotational Shift (3 Shift) **FRESH GRADUATED ARE ENCOURAGED TO APPLY** **REQUIREMENTS**: - At least SPM or SKM Certification. -...


  • Subang Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _**Urgently Hiring for English / BM Speaker**_ **Salary Basic**:RM2000 + Allowances **Position**:Customer Service Executive (Inbound) **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**: 8AM - 11PM (2 shift) **REQUIREMENTS**: - 18 - 55 years old - At least SPM Certificate or SKM Certificate - Able to work...


  • Subang Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _**URGENTLY HIRING !!! **_ **Basic Salary**: From RM3100 + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: Rotational Shift - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At least SPM or SKM...


  • Subang Jaya, Malaysia Bollore Logistics Asia Pacific Full time

    As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management...


  • Subang Jaya, Malaysia Sensata Technologies, Inc. Full time

    The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

  • Customer Service

    5 months ago


    Subang Jaya, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    Job description - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...


  • Subang Bestari, Malaysia Mev Career Full time

    Follow and execute each step of the Customer Service process from when order is received through to final shipping to ensure that all orders are completed within specification and delivered on time and in full - Preparation of relevant documentation and various regular weekly and daily reports - Liaise with department such as shipping, Planning, Production,...


  • Subang Jaya, Malaysia AGX LOGISTICS (M) SDN BHD Full time

    **RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...


  • Subang Jaya, Malaysia AGX LOGISTICS (M) SDN BHD Full time

    **RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...


  • Subang Jaya, Malaysia Bacteria Free Water Engineering (M) Sdn Bhd Full time

    **Roles and Responsibilities** - To monitor and coordinate scheduling for new installation. - To organize order form and generate Sales Order for all new order received. - To liaise with salesperson or customer for installation appointment. - To coordinate with technician on daily installation job, to ensure job completed timely and accurate payment received...


  • Subang Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **Salary Basic**:RM2000 + Allowances **Position**:Customer Service Executive (Inbound) **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**: Rotational Shift (8 working hours + 1 hour lunch break) **JOB REQUIREMENTS**: - Must be able to communicate in English. - SPM leavers who are interested to start their career...


  • Subang Jaya, Malaysia Zuellig Pharma Full time

    **JOB PURPOSE** - Assist the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with internal...