Customer Service Executive

**CUSTOMER SERVICE EXECUTIVE** **Basic: RM 1,500 - RM 1,600 (EPF/SOCSO)** **Lokasi: Batu Tiga, Subang** PENERANGAN MENGENAI PEKERJAAN - Untuk menelefon, mengingatkan dan mengutip bayaran tertunggak daripada pelanggan yang tertunggak - Untuk memantau dan membuat panggilan susulan ke atas pembayaran pelanggan - Untuk memahami dan menilai situasi kewangan...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

SnT Global is an Omnichannel Fulfillment Service Provider. SNT Global is a premier Omnichannel Fulfillment Service Provider in South East Asia that delivers integrated logistic services incorporating highly customized eCommerce logistics distribution and supply chain execution such as order-fulfillment, transportation and warehousing to our clients. SPM / O...

_**Urgently Hiring for English / BM Speaker**_ **Salary Basic**:RM2000 + Allowances **Position**:Customer Service Executive (Inbound) **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**: 8AM - 11PM (2 shift) **REQUIREMENTS**: - 18 - 55 years old - At least SPM Certificate or SKM Certificate - Able to work...

**URGENTLY HIRING !!!** **Basic Salary**: RM3000 + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: Rotational Shift (3 Shift) **FRESH GRADUATED ARE ENCOURAGED TO APPLY** **REQUIREMENTS**: - At least SPM or SKM Certification. -...

_**URGENTLY HIRING !!! **_ **Basic Salary**: From RM3100 + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: Rotational Shift - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At least SPM or SKM...

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management...

The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

Job description - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...

**RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...

**Roles and Responsibilities** - To monitor and coordinate scheduling for new installation. - To organize order form and generate Sales Order for all new order received. - To liaise with salesperson or customer for installation appointment. - To coordinate with technician on daily installation job, to ensure job completed timely and accurate payment received...

**Salary Basic**:RM2000 + Allowances **Position**:Customer Service Executive (Inbound) **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**: Rotational Shift (8 working hours + 1 hour lunch break) **JOB REQUIREMENTS**: - Must be able to communicate in English. - SPM leavers who are interested to start their career...

**JOB PURPOSE** - Assist the Customer Service Executive and Assistant Manager, to assigned daily scheduled delivery order with appointed transporter on daily delivery structure included management commitment to continuous process and quality improvement. Its professional ability and experience to maintain positive relationships with internal...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

Job Descriptions: - Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem ; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Identifying and assessing clients need to ensure service excellence - Continuously...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments....

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...