Customer Service Advisor

8 months ago


Kuala Lumpur, Malaysia Radius Payment Solutions Full time

Job Advert

**Position**: Fuel - Customer Service (Level 1)

**Location **- Kuala Lumpur

Radius Payment Solutions are a highly regarded and successful Global Fleet Management Company, with offices across 15 countries. As a business, we offer Fuel Cards, Telematics, Telecoms and Insurance.

**Why choose Radius?**
- 24th in UK Top Track 100 company
- Rapidly expanding global company with an entrepreneurial mindset
- Internal talent development programme
- Global company across 15 countries
- Secondment opportunities to work in our international offices
- Innovative, technology driven culture
- A healthy work-life balance

**Responsibilities**
- Managing tickets in service desk, ticket logging for escalations
- Identify and assess customer needs to achieve satisfaction by problem solving
- Promote self-service and other value-added service products working to set targets (no cold calling).
- Managing / Scheduling new customer’s onboarding journey
- Assist customer in system setup
- Prepare and produce relevant reports (weekly/monthly
- Conduct internal trainings
- Any other tasks assigned by higher management

**What experience / skills are we looking for?**
- Excellent communications skills; demonstrating confidence and attention to detail.
- Excellent listening skills
- A desire to hit targets to maximise your earnings
- Team player
- A quick learner with the ability to think on your feet
- Preferably Mandarin & English speaker

**What benefits do we offer?**
- Highly competitive basic salary plus an attractive commission structure
- A great atmosphere and team working environment
- Medical Card
- Annual salary reviews
- 14 days holiday plus public holidays



  • Kuala Lumpur, Malaysia Radius Payment Solutions Full time

    Job Advert **Customer Service Advisor**: **Location **- Radius, Sdn. Bhd, Suite 7.05 Level 7, The Gardens North Tower, Mid Valley City, 59200, Kuala Lumpur, Malaysia **Days of Work** - **Monday - Friday Radius Payment Solutions are a highly regarded and successful Global Fleet Management Company, with offices across 5 continents. As a business, we offer...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...


  • Kuala Lumpur, Malaysia Think Academy MY Full time

    **Job Title**:Customer Service Representative (Student Advisor) **Location**:Remote (Work from home in Malaysia) **Category**:Full time contract, 40 hours per week **Company Overview**: We are a fast-growing US-based K12 education company offering innovative and transformative educational services. As we continue to expand and diversify, we're looking for...

  • Service Advisor

    7 months ago


    Kuala Lumpur, Malaysia AAW NEXUS SDN BHD Full time

    **Full job description** The Service advisor will interact with customers about necessary service for routine maintenance, help identify mechanical problems by questioning the customer or doing a visual inspection or road test. The Service Advisor will discuss with customers about inspection results, recommend corrective procedures, and prepare work orders...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Customer Service Customer service advisor gaming **Key Responsibilities**: Ensure service delivery meets contractual Key Performance Indicators (KPIs). Understand customer requirements, utilize...

  • Service Advisor

    7 days ago


    Kuala Lumpur, Malaysia GO Mechanic Full time

    **GoMechanic is hiring for Service Advisor** **Location: Kuala Lumpur** **Experience: Even Fresher can apply** **Salary: 2500 - 3000** **Roles & Responsibilities**: - Scheduling and arranging appointments with the customers/clients (Retail & B2B) - Reception and Job Order creation - Co-ordinate between the customer & garage - Check repairs and execution...


  • Kuala Lumpur, Malaysia Think Academy MY Full time

    **Job Title**:Customer Service Representative(Bilingual Advisor) **Location**:Remote (Work from home in Malaysia) **Category**: Full time position, 40 hours per week **Pay:M$3000-4000 MYR** **Company Overview** TAL is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    **Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...


  • Kuala Lumpur, Malaysia LRQA group Full time

    Job ID:40065 Location:Kuala Lumpur : Naza Tower : Plat Position Category:Customer Service Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification,...


  • Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    The purpose of this role is to deliver transactional and specialist HR services to one market or a number of local markets in SEA and Greater China. The Advisor/Administrator has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect,...


  • Kuala Lumpur, Malaysia EMCO Executives Sdn Bhd Full time

    **Position Title**:Customer Service Advisor **Education Requirement**:_ **at least SPM or above.**_ **Language Requirement**:Mandarin (Native) + English (B1/B2) **Location**:Sunway Visio, Cheras **Working hrs**:9.00am - 6.00pm shift (5 working days per week including weekend) **Remuneration package offering**: RM3000 Basic + KPI Allowance up to RM500...

  • Customer Service Agent

    7 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills business communication Customer oriented Customer service advisor...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Indonesian gaming - **Immediate joiners** **KL Sentral** **Rotational shifts** **Salary**: MYR: 4k +200 Housing Allowance The...

  • Service Advisor

    7 months ago


    Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full time

    Service Advisor diperlukan untuk membantu syarikat memastikan pelanggan mendapat servis yang terbaik di Stuttgarage - Continental Car Specialist SYARAT-SYARAT KELAYAKAN - Skil komunikasi yang sangat baik - Pengalaman sebagai Automotive SA - Boleh bekerja di dalam team - Menepati masa dan disiplin yg tinggi - Jujur & amanah **Gaji: RM2,700 -...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Manager -Customer Service **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ABAP Computer Computer Games Customer Service Digital Marketing Digital marketing (pull/push) Microsoft Office Vietnamese gaming...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Customer Service Microsoft Office Multitasking english Korean Language COMPUTER SKILL...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Digital Marketing Microsoft Office english Indonesian Must be fluent in speaking...

  • Service Advisor Proton

    7 months ago


    Kuala Terengganu, Malaysia RAMACO MOTOR SDN BHD Full time

    Greetings customers - Schedules service appointments - Advice customer about necessary service for routine maintenance. - Issuing Repair Order and recommend appropriate solutions - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided. - Provides a complete and accurate...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills business communication Customer oriented Customer...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills customer service analyst business communication...