Marketing Operations Specialist

2 weeks ago

Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

About the Role

In line with procedures/policies/guidelines and under instructions/controls of a more senior specialist, to participate in the planning and execution of effective communications services to internal and/or external audiences in support of the achievement of business plans.

Join Our Dynamic Team of Communications Professionals

What to expect:

- Collaborate with internal stakeholders to understand their objectives and communication needs.
- Build accurate customer contact lists.
- Ensure clear and error-free communications by meticulously reviewing and proofreading them.
- Build and send out communications campaigns.
- Create post-mailing analytics and analyze key metrics like bounce rate, click rate, delivery rate to measure campaign effectiveness.

What will make you successful:

- A seasoned communications professional with at least 5 years of experience in a multicultural environment.
- Ideally, possess a Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field.
- Excellent verbal and written communication skills in English.
- Proficient in Microsoft Office (especially Excel) and various communications platforms, including content management systems (Drupal, Salesforce Marketing Cloud).
- A can-do attitude. You embrace challenges and focus on solutions rather than obstacles.
- Lifelong learning. You have a desire to constantly expand your skillset.
- Masterful organizer. You excel at meticulously planning and managing multiple campaigns and stakeholders simultaneously.
- Highly driven and strong work ethic.
- People person. You build strong relations with colleagues at all levels.
- Proactive problem solver. You anticipate potential challenges and take preemptive actions to mitigate them.
- Result oriented. You establish clear, measurable objectives and prioritize tasks strategically to achieve those goals.
- Thrives under pressure. You maintain composure and deliver high-quality work even when deadlines are tight.

You may like to know the team better by knowing the people in the team. Review LinkedIn profile of the people on the list below:
- Sebastien Vermast
- Change Management and Communications Specialist- Aisyah Normadi
- Associate Talent Acquisition Specialist

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of_ _age, background, culture, colour, disability, gender, nationality, race, religion_, or veteran/military status._

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