Partner Specialist

3 weeks ago

Kuala Lumpur, Malaysia Cognizant Full time

Partner Advisor is a dedicated POC for client Cloud Partners who works through all the stages of business development to build and grow their Cloud business and provide the best experiences for end customers. Partner Advisors core responsibilities include:
**_Qualifications and experience _**
- Min 2 years of experience working in consultative solution selling in B2B environment for technology products.
- Bachelor's degree in business, Management, Sales, Marketing or related field (Technical degree is desired)
- Language proficiency English and Korean (prefer non-native speaker with Topik II)
- Advance English communication proficiency
- Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills
- Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company.
- Thrive in a fast-paced, high-growth, rapidly changing environment.
- Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.
- History of quota over-achievement
- Knowledge of CRM system
- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
- Organized and has pipeline management, time management skills and prioritization skills
- Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning.
- Solid understanding of IaaS, PaaS, SaaS industry, Cloud computing concepts and competitive landscape in the Cloud Service Providers world.

**_Responsibilities:_**
- Product/service sales, upsell (inbound, outbound)
- Explain client’s technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating client’s products.
- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification
- Lead and contribute to team projects to develop and refine our sales process
- Develop and codify best practices and sales workflows for interactions with prospects
- Achieve or exceed monthly sales quota
- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
- Troubleshoot small technical setup issues or route them to relevant teams.
- Renewals (Cloud)
- Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration
- Educate customers on Digital and client’s products.
- Participate in the design, development, and implementation of programs to increase client Cloud renewals business.
- Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize results
- Supporting the regional leads and partner community with training, materials and ongoing support
- Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.
- Increase number of upgrade executions
- React to client business needs and adapt internal procedures to provide services
- Manage daily renewal opportunities in CRM system
- Work with account managers to provide clarity around executing upgrades

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