Customer Service

6 days ago


Johor Bahru, Malaysia Eve M Solution Full time

**Looking for Customer Service cum Office Administration for a Singaporean company, office is located in Johor Bahru.**

**Company background: A printing company that provide renting, leasing services and outright.**

**Tasks & responsibilities:

- **
- Assist salesperson to do proposal/quotation.
- Assist customers to solve their problem.
- Handle leasing documents such as filling form, collect the documents and submit, send to customer for signature and follow up.
- Check customer payment status.
- Assist sales person making appointment with clients, check stock status.
- Arrange shipment.
- Maintain Management Information List and CRM List.
- Follow up on-going cases.
- Assist sales person making appointment with clients, check stock status.
- Assist on billing matter.

**Requirements**:

- Excellent command of English and Chinese both spoken and written is a must.
- Handle client from Singapore and Malaysian
- Mediation resolution skills an advantage with good Bahasa Malaysia and English; a STRONG Keen to develop oneself and Expand Knowledge.
- No Shift required

Pay: RM3,500.00 - RM3,800.00 per month

**Benefits**:

- Professional development
- Work from home

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Do you have experience to handle customer complain and solve customer problem effectively?

**Experience**:

- Customer service: 2 years (required)

**Language**:

- Mandarin (required)



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