Customer Support

Job SummaryThe Customer Support Liaison is a critical role at Teleperformance, where you will be the primary contact for customers using our client's website shopping channel. As a key representative of our brand, you will embody the values of professionalism, empathy, and excellence in every interaction.About the RoleYou will respond to customer requests,...

Customer Support ExpertGXBank, a digital bank in Malaysia, is seeking an experienced Customer Support Expert to provide human-assisted customer support via various channels.The ideal candidate will have at least 2 years' working experience in a Contact Centre/Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers.Key...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

About the job Customer Support SpecialistLocation: VSQ@PJPreferably: Anyone who is passionate and excited to learnSalary: Up to RM3,200Interview date: ImmediateWorking hours: 5 days a weekVisa: MalaysiaRoleAs a customer support specialist, this role is the face of the company and the first line of support for thousands of its customers across the globe. The...

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer...

**Responsibilities**: - Application/Customer Support - (Software Analyst)- Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between...

Job OverviewAt Teleperformance, we're seeking a highly skilled Customer Success Specialist to join our team. As a key member of our client's support team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer requests, manage concerns, and provide timely information via inbound...

Job Overview:Agensi Pekerjaan JobScoper Sdn. Bhd. is seeking a highly skilled Customer Service English Speaker to join our team.Responsibilities:Inbound Calls: Handle incoming calls promptly and professionally, addressing customer queries and concerns effectively to ensure quick and accurate solutions.Customer Inquiries: Respond to queries submitted via the...

Job OverviewThis role involves delivering high-quality technical support and service to customers, ensuring their IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support and service to customers, ensuring their issues are resolved efficiently and effectively.Troubleshoot complex technical problems, using...

Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our sales and marketing department, you will be responsible for delivering exceptional customer service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries via phone, email, and chat in a timely and professional...

Job Responsibilities - Use web app to fulfil ecommerce purchases - Support users and merchants Requirement - Proficient in computer softwares - Proficient in Microsoft Office - Proficient in Internet apps - Proficient in ecommerce - Have access to laptop - Have access to stable Internet at home - Fluent in English and Malay language - Have sales or customer...

OverviewThe Customer Success Specialist role at Teleperformance is designed to ensure seamless customer experiences through responsive support and effective issue resolution. As a representative of the company, you will embody our values of responsibility, quality, and passion for excellence.This position requires strong communication skills, adaptability,...

(Software Analyst) - Assist the client in implementing and training during initial set up and cutover activities of the system account. - Engage in presales, interactive product demo, product training to maintain high product knowledge. - Act as the main liaison and work cross functionally between vendors, customers and developer team. - Assist in sourcing...

**About iCHEF** At iCHEF, we want to help our business owners open better restaurants by building a platform where they can access all the information, solutions and community to succeed. iCHEF provides an F&B operating system that covers from wait line to tax reporting, everything done, synchronized, used on multiple iPADs on the same app. Since 10 years...

Company Overview:Agensi Pekerjaan JobScoper Sdn. Bhd. is a leading recruitment agency specializing in placing candidates in various industries. Our mission is to provide exceptional customer service and support to our clients and candidates alike.Job Description:We are seeking a highly motivated and results-driven Customer Service Representative to join our...

We are seeking a highly motivated and results-driven Sales and Customer Support Specialist to join our team. As a key member of our organization, you will be responsible for delivering outstanding customer experiences and driving business growth through effective sales and support strategies.Key ResponsibilitiesDevelop and implement sales and support...

Direct message the job poster from Airfoil Services Sdn BhdResponsibilitiesMonitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contractedMaintaining and sending customer visit report on timely mannerRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle...

**Requirements**: - Required language(s): Mandarin, English - Must be able to speak MANDARIN to ensure smooth communication with Customer support. - Need to be a fast learner as we are a fast-paced company. - Great attention to details and excellent problem-solving skill - Fresh graduates are encouraged to apply. **Responsibilities**: - Perform remote...