Front Office Hotel

To lead and supervise the day-to-day operation of the Front Office department. - To ensure the Front Office team provides prompt, friendly and efficient service. - To ensure all guest requests, inquiries and concerns are addressed in a timely manner and recorded in log book. - To support and to provide manning coverage to any Front Office section when...

KEY TASK - Responsible for managing and leading all areas of the Front Office Reception, Concierge, and Operator - Oversees room reservations, room systems, Communication Center, Gymnasium, door lockset & safe box system and Safety & Security matters - Revenue and occupancy strategy thinking - Set, maintain, and improve departmental objectives, work...

Manage guest experience by ensuring the followings are provided; - _a) Thoughtful and attentive service with relaxed efficiency._ - _b) Complete responsiveness to the desire of the hotel guests._ - _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ - To report duty punctually, wearing hotel uniform and maintaining a...

FRONT OFFICE HOTEL : CUSTOMER SERVICE, FRIENDLY, KNOWING ABOUT SYSTEM COMPUTER, HANDLING CUSTOMER HOUSEKEEPING : CLEANING THE ROOM CAN CALL : 017-2824031 (Mr Vicky) ADDRESS : 19, Jalan SS 15/5a, Ss 15, 47500 Subang Jaya, Selangor **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM1,900.00 per month **Job Types**: Full-time,...

A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Permanent,...

**Hide** Required language(s): Bahasa Malaysia, English. Pleasant personality with a friendly approach and well-groomed. Enjoy providing top services towards customers. Must be responsible, hardworking and have a pleasant personality. Ability to work on shift, long hours, weekends and Public Holidays. Able to work independently RESPONSIBILITIES Handles...

**Job Number** 23199409 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

1. To Print Bank Statement of Account on daily basis for government and corporate payments. 2. Posting payment received for outstanding city ledger, future deposits for coming / ongoing events & room charges. 3. Prepare invoice on daily basis for all debtors billing. 4. To monitor hanging PM folio in the front Office system (PM Pending) 6. To print...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

Protecting the assets of the company, staff and customers. - Prevent theft. - Prevent accidents and treason (sabotage). - Controlling internal traffic. - To do rounds at designated posts without fear or favor. - To attend a daily pre-shift briefing. - Monitor the movement of Hotel guests / customers through the CCTV system located in the Fire Control Room...

**QUALIFICATION REQUIREMENTS**: - Reading, writing and oral proficiency in the English and Bahasa Malaysia language. - Diploma in Hospitality required or equivalent experience in the form of 4-6 years hotel operations - Willing to work shift - High degree of customer service and interpersonal skills - Computer knowledge - Able to work well under pressure in...

a. To assist Reservations Manager with the rooms forecasting. b. To check the accuracy of room blocks, reservations, and group market codes performed by the Team. c. To lead Reservations Team in the absence of the Reservation Team and to ensure their tasks are carried out efficiently. d. To assist Reservations Manager in training, scheduling, counselling,...

He/she is responsible for the overall Front Office operations: i) Switchboard ii) Reservations iii) Cashiering iv) Registration (check-in / check-out) v) Night Audit To establish a dynamic and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches,...

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...

Front Desk Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

JOB DUTIES - Greet all guests and assist them with check in and check out - Maintain a positive attitude and friendly demeanor - Respond to all guest questions and requests - Answer and forward phone calls - Manage guest bookings and reservations - Keep a tidy and orderly workspace - Assist with administrative and clerical tasks as needed JOB REQUIREMENTS -...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Loss Prevention Officer acts as a liaison officer between guest and management. He/ she duties are numerous and involve all departments in the hotel. He/she should have a general overall knowledge and to be able to put into good use in the interest of the hotel. He/she should at all time to maintain the utmost discipline and the high quality standard of...

Front Office Assistant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...