Front Office Supervisor

5 months ago


Petaling Jaya, Malaysia Avante Hotel Full time

To lead and supervise the day-to-day operation of the Front Office department.
- To ensure the Front Office team provides prompt, friendly and efficient service.
- To ensure all guest requests, inquiries and concerns are addressed in a timely manner and recorded in log book.
- To support and to provide manning coverage to any Front Office section when required.
- To assign arrival rooms, conduct room inspections and areas checking before arrival of guests.
- To conduct frequent checking on arrivals and departures list, billing and guests’ info entry in the system. All checking reports to be submitted to the senior Front Office leaders daily.
- To prepare staffs duty roster according to the operations needs.
- To ensure all staffs adhere to the Company policies, procedures and SOP.
- To foster good working relationship with all departments.
- To carry out other task and responsibilities as and when required by the Management.

**Salary**: RM2,200.00 - RM2,700.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- Hotel Front Desk: 2 years (preferred)


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