Front Office Hotel
6 months ago
**Job description**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
**Requirements and skills**
- Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
- Understanding of how travel planning websites operate, like Booking, Agoda and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- PREFERABLY MALAYSIAN
- PREFERABLY 20-35 years old
- Have **OWN TRANSPORT & VALID DRIVING LICENSE**
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM2,300.00 per month
**Benefits**:
- Maternity leave
- Parental leave
- Opportunities for promotion
**Supplemental pay types**:
- Overtime pay
- Yearly bonus
**Ability to commute/relocate**:
- PJ area : Reliably commute or planning to relocate before starting work (required)
**Schedule**:
- Rotational shift
**Supplemental pay types**:
- Performance bonus
**Salary**: RM2,000.00 - RM2,300.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
-
Front Office Supervisor
6 months ago
Petaling Jaya, Malaysia Avante Hotel Full timeTo lead and supervise the day-to-day operation of the Front Office department. - To ensure the Front Office team provides prompt, friendly and efficient service. - To ensure all guest requests, inquiries and concerns are addressed in a timely manner and recorded in log book. - To support and to provide manning coverage to any Front Office section when...
-
Front Office Manager
6 months ago
Petaling Jaya, Malaysia Hotel Armada (PJ) Sdn.Bhd Full timeKEY TASK - Responsible for managing and leading all areas of the Front Office Reception, Concierge, and Operator - Oversees room reservations, room systems, Communication Center, Gymnasium, door lockset & safe box system and Safety & Security matters - Revenue and occupancy strategy thinking - Set, maintain, and improve departmental objectives, work...
-
Receptionist/front Desk
6 months ago
Petaling Jaya, Malaysia HOTEL DOUBLE NINE (SS2) SDN BHD Full timeA Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Permanent,...
-
Front Office Asistant/receptionist
6 months ago
Petaling Jaya, Malaysia SUN INNS HOTEL KELANA JAYA Full time**Hide** Required language(s): Bahasa Malaysia, English. Pleasant personality with a friendly approach and well-groomed. Enjoy providing top services towards customers. Must be responsible, hardworking and have a pleasant personality. Ability to work on shift, long hours, weekends and Public Holidays. Able to work independently RESPONSIBILITIES Handles...
-
Front Office Hotel
6 months ago
Petaling Jaya, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...
-
Assistant Front Office Manager
6 months ago
Petaling Jaya, Malaysia Marriott International, Inc Full time**Job Number** 23199409 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...
-
Accounts Assistant
6 months ago
Petaling Jaya, Malaysia Hotel Armada (PJ) Sdn.Bhd Full time1. To Print Bank Statement of Account on daily basis for government and corporate payments. 2. Posting payment received for outstanding city ledger, future deposits for coming / ongoing events & room charges. 3. Prepare invoice on daily basis for all debtors billing. 4. To monitor hanging PM folio in the front Office system (PM Pending) 6. To print...
-
Security Officer
6 months ago
Petaling Jaya, Malaysia Hotel Armada (PJ) Sdn.Bhd Full timeProtecting the assets of the company, staff and customers. - Prevent theft. - Prevent accidents and treason (sabotage). - Controlling internal traffic. - To do rounds at designated posts without fear or favor. - To attend a daily pre-shift briefing. - Monitor the movement of Hotel guests / customers through the CCTV system located in the Fire Control Room...
-
Front Office Hotel
6 months ago
Petaling Jaya, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...
-
Reservations Assistant
6 months ago
Petaling Jaya, Malaysia One World Hotel Full timeMust be fully conversant with the Front Office computer system. Must have knowledge of all room types, layout, amenities, and room rates. Must be familiar with the facilities in the hotel. Must be familiar with the local areas-places of interest, shopping etc. Must be full knowledge of the hotel’s accounting and credit policies and procedures. ONE WORLD...
-
Duty Manager
6 months ago
Subang Jaya, Malaysia Empire Hotel Subang Full time**QUALIFICATION REQUIREMENTS**: - Reading, writing and oral proficiency in the English and Bahasa Malaysia language. - Diploma in Hospitality required or equivalent experience in the form of 4-6 years hotel operations - Willing to work shift - High degree of customer service and interpersonal skills - Computer knowledge - Able to work well under pressure in...
-
Reservations Supervisor
6 months ago
Petaling Jaya, Malaysia Avante Hotel Full timea. To assist Reservations Manager with the rooms forecasting. b. To check the accuracy of room blocks, reservations, and group market codes performed by the Team. c. To lead Reservations Team in the absence of the Reservation Team and to ensure their tasks are carried out efficiently. d. To assist Reservations Manager in training, scheduling, counselling,...
-
Front Desk Team Leader
6 months ago
Petaling Jaya, Malaysia Hilton Full timeFront Desk Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Front Office Assistant
6 months ago
Subang Jaya, Malaysia Summit Hotels Management Sdn Bhd Full timeHe/she is responsible for the overall Front Office operations: i) Switchboard ii) Reservations iii) Cashiering iv) Registration (check-in / check-out) v) Night Audit To establish a dynamic and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches,...
-
Guest Service Assistant
6 months ago
Petaling Jaya, Malaysia Avante Hotel Full timeTo perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...
-
Guest Service Assistant
6 months ago
Petaling Jaya, Malaysia Avante Hotel Full timeTo perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...
-
Front Desk Team Leader
6 months ago
Petaling Jaya, Malaysia Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Front Office Assistant
6 months ago
Petaling Jaya, Malaysia Hilton Full timeFront Office Assistant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Front Office Assistant
6 months ago
Petaling Jaya, Malaysia EMCO Executives Sdn Bhd Full timeBasic Salary: RM2,000 Location: Kampung Tunku, Petaling Jaya Company's Industry: Engineering Company Working Hour: 9:00am - 6:00pm Monday - Friday (lunch 1 hour) Saturdays 9am - 1 pm (1st and 3rd Saturdays off) **Front Office Assistant Responsibilities**: - Reporting to management and performing administrative duties. - Answering telephone calls, as...
-
Front Office Assistant
6 months ago
Petaling Jaya, Malaysia EMCO Executives Sdn Bhd Full timeBasic Salary: RM2,000 - RM3,000 Location: Kampung Tunku, Petaling Jaya Company's Industry: Engineering Company Working Hour: 9:00am - 6:00pm Monday - Friday (lunch 1 hour) **Front Office Assistant Responsibilities**: - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. -...