Front Office Hotel

To lead and supervise the day-to-day operation of the Front Office department. - To ensure the Front Office team provides prompt, friendly and efficient service. - To ensure all guest requests, inquiries and concerns are addressed in a timely manner and recorded in log book. - To support and to provide manning coverage to any Front Office section when...

KEY TASK - Responsible for managing and leading all areas of the Front Office Reception, Concierge, and Operator - Oversees room reservations, room systems, Communication Center, Gymnasium, door lockset & safe box system and Safety & Security matters - Revenue and occupancy strategy thinking - Set, maintain, and improve departmental objectives, work...

Under the direction of Front Office Manager, acts as a liaison between guest and Management. - To provide day-to-day supervision, direction and leadership to all Front Office personnel. - Represent Senior Management and in their absence is entirely responsible for the continuous running of the hotel. - Act as an Ambassador for the hotel and deal constantly...

**Responsibilities** - Train, supervise and support office staff, including virtual front office, customer service, reservation and sales agents - Schedule shifts - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Manage sales target - Manage customer satisfaction - Keep updated...

A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Permanent,...

**Hide** Required language(s): Bahasa Malaysia, English. Pleasant personality with a friendly approach and well-groomed. Enjoy providing top services towards customers. Must be responsible, hardworking and have a pleasant personality. Ability to work on shift, long hours, weekends and Public Holidays. Able to work independently RESPONSIBILITIES Handles...

Hilton isn't just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. **And, we strongly believe that our Team...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job Number** 23120807 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...

**Job Number** 23199409 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

1. To Print Bank Statement of Account on daily basis for government and corporate payments. 2. Posting payment received for outstanding city ledger, future deposits for coming / ongoing events & room charges. 3. Prepare invoice on daily basis for all debtors billing. 4. To monitor hanging PM folio in the front Office system (PM Pending) 6. To print...

Protecting the assets of the company, staff and customers. - Prevent theft. - Prevent accidents and treason (sabotage). - Controlling internal traffic. - To do rounds at designated posts without fear or favor. - To attend a daily pre-shift briefing. - Monitor the movement of Hotel guests / customers through the CCTV system located in the Fire Control Room...

DescriptionHilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.And, we strongly believe that...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

Must be fully conversant with the Front Office computer system. Must have knowledge of all room types, layout, amenities, and room rates. Must be familiar with the facilities in the hotel. Must be familiar with the local areas-places of interest, shopping etc. Must be full knowledge of the hotel’s accounting and credit policies and procedures. ONE WORLD...

**QUALIFICATION REQUIREMENTS**: - Reading, writing and oral proficiency in the English and Bahasa Malaysia language. - Diploma in Hospitality required or equivalent experience in the form of 4-6 years hotel operations - Willing to work shift - High degree of customer service and interpersonal skills - Computer knowledge - Able to work well under pressure in...

a. To assist Reservations Manager with the rooms forecasting. b. To check the accuracy of room blocks, reservations, and group market codes performed by the Team. c. To lead Reservations Team in the absence of the Reservation Team and to ensure their tasks are carried out efficiently. d. To assist Reservations Manager in training, scheduling, counselling,...

Front Desk Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

JOB DUTIES - Greet all guests and assist them with check in and check out - Maintain a positive attitude and friendly demeanor - Respond to all guest questions and requests - Answer and forward phone calls - Manage guest bookings and reservations - Keep a tidy and orderly workspace - Assist with administrative and clerical tasks as needed JOB REQUIREMENTS -...