Customer Service Associate-japanese Speaker

2 months ago


Air Itam, Malaysia growthfn Full time

**Responsibilities**:

- Provide excellent customer service to Japanese-speaking customers
- Assist customers with product inquiries, order status, and issue resolution
- Coordinate with other departments to resolve customer issues promptly
- Keep accurate records of customer interactions and transactions
- Stay up-to-date with product knowledge and company policies

**Qualifications**:

- Fluent in Japanese and English (spoken and written)
- Proven customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of [industry or specific products] is a plus

**Benefits**:

- Competitive salary
- Health insurance
- Paid time off
- Training and development opportunities
- Friendly work environment

**Job Type**: Freelance

Pay: RM1,746.59 - RM8,728.35 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Commission pay
- Performance bonus

Application Question(s):

- Salary total package -RM10000(break down ;basic salary;8975,travl allowance ; 100, language allowance -500, shift allowance -300, variable performance pay-125. is this okay by you?
- what certificate do yo have N1 or N2?
- work hour 7am-7pm 5 days working days 2days off, including weekend is this okay by you?
- notice period ?
- This is work from home set up, you can only visit site when required is this ok?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Japanese (preferred)



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