![Agensi Pekerjaan Times Management Consultancy Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Administrator
4 days ago
Degree/Diploma in any discipline
2-3 years customer service experience
1. Salesforce CRM System
a. Patient registration
b. Patient record data entry/update
c. Appointment booking/scheduling
d. Check in/out patient
2. Salesforce POS System
a. Issuing of receipts
b. Stock updates/data-entry
c. Reporting updates/data-entry
3. Attend to patients' administrative needs/requests/follow-ups
4. Manage patient complaints
5. Sales transactions ie. cashier
6. Daily settlement & reconciliation of sales
7. Stock management - stationeries, drugs, office needs
8. Filling system management - patient files & other general admin files
9. Preparation of patient files for next day appointment
10. Statistics and Reports
11. Arrangement for dispatch/collection
12. Liaise with suppliers/vendors/contractors
13. Other general office administration
Other Roles/Tasks/Responsibilities
- Counter
- Opto Assistant
- Doctor Assistant
- Surgery Coordinator
- OT Assistant
**Job Type**: Permanent
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Application Question(s):
- Do you have any experience working in a clinic as a receptionist?
- Are you familiar with Salesforce CRM System?
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