Customer Care Administrator
6 months ago
**Customer Care Administrator
- Petaling Jaya**
**Salary**: Up to RM4000
Monday - Sunday (2 days rotating)
8:30 am until 6:00 pm
Job Responsibilities:
- 1.Salesforce CRM System
a. Patient registration
b. Patient record data entry/update
c. Appointment booking/scheduling
d. Check in/out patient
2.Salesforce POS System
a. Issuing of receipts
b. Stock updates/data-entry
c. Reporting updates/data-entry
3. Attend to patients’ administrative needs/requests/follow-ups
4. Manage patient complaints.
5. Sales transactions ie. Cashier.
6. Daily settlement & reconciliation of sales.
7. Stock management - stationeries, drugs, office needs.
8. Filing system management - patient files & other general admin files.
9. Preparation of patient files for next day appointment.
10. Statistics and Reports.
11. Arrangement for dispatch/collection.
12. Liaise with suppliers/vendors/contractors.
13. Other general office administration
Qualifications:
- Able to speaks in Mandarin, English and BM
- Degree/Diploma in any discipline
- 2-3 years customer service experience
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,800.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Willingness to travel:
- 100% (preferred)
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