Customer Care Executive
7 months ago
**Job responsibilities**:
- Responsible for day-to-day operation and administration of the clinic.
- Manage the daily patient flow of the clinic.
- Make, manage & monitor the scheduled appointments for the clinic.
- Involving in cashiering, patients complain or perform other administration duty as assigned.
- Any other jobs or duties as assigned by the immediate superior as and when required.
**Job requirements**:
- A degree or Diploma in Communication or any other related disciples, or knowledge in healthcare will be an added advantage.
- Good communication and analytical skills and telephone etiquette.
- Able to handle customers’ complaints and difficult situations.
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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