![EPS Ventures Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
IT Helpdesk Support
1 week ago
**Position: (IT Helpdesk Support/ IT Support level 2) (US Market)**
**Location: Shah Alam**
**Tenure: 2 years contract (Renewable basis)**
**Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)**
**Salary: up to RM 4500 ( Negotiable) + RM 900 ( Shift allowance + Training allowance)**
**Responsibilities**:
- Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies
- Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
- Maintain comprehensive case documentation in customer relationship management (CRM) system
- Identify issues and log defects for software improvements
- Work in other technical areas of software support as customer and business needs require
**Job Requirements**:
- Bachelors in Computer Science, Computer Networking,
- Information Science, Computer Engineering, Networking, Information Technology, Business IT, Programming, or any that is equivalent
- Knowledge in: SSL, Web certificates, Proxy Servers, Windows Servers, SQL, LDAP
- Background working as Server Administrator, Network Administrator will be an advantage.
- Experienced in Networking, web servers, web certificates or proxies.
- Background in software support or technical customer service with direct end user contact
- Ability to provide excellent customer service including strong troubleshooting, analytical, and problem-solving skills
- Aptitude to gain understanding of systems administration and troubleshooting of multiple operating system
**Job Type**: Contract
Contract length: 24 months
Pay: RM4,200.00 - RM4,500.00 per month
Schedule:
- Monday to Friday
-
Helpdesk Customer Support
4 weeks ago
Shah Alam, Malaysia Accordia Global Sdn Bhd Full timeHELPDESK SUPPORT ENGINEER **Job description** Handle customer inquiries and 1st level troubleshooting problems. Ensuring all customer support functions are completed within the service turnaround time. Properly escalate unresolved queries to the next level of support. Follow up on outstanding requests and ensure timely resolution. Log all help -desk...
-
Executive - IT Helpdesk
3 weeks ago
Shah Alam, Malaysia Edaran Otomobil Nasional Berhad Full time**Summary** - Manage IT Helpdesk services - Attend 1st level IT general technical support (technical & SAP system) - Maintain reports and system documentations **Responsibilities**: - Provide first level support on IT hardware and software to users in EON HQ and branches - Log all calls received into Helpdesk system and ensures fast response to customer...
-
Helpdesk Customer Support
2 weeks ago
Shah Alam, Selangor, Malaysia Accordia Global Sdn Bhd Full timeHELPDESK SUPPORT ENGINEERJob descriptionHandle customer inquiries and 1st level troubleshooting problems.Ensuring all customer support functions are completed within the service turnaround time.Properly escalate unresolved queries to the next level of support.Follow up on outstanding requests and ensure timely resolution.Log all help -desk interactions and...
-
Desktop Support
2 weeks ago
Shah Alam, Malaysia Total IT Global Full timeDesktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...
-
Desktop Support
2 weeks ago
Shah Alam, Malaysia Total IT Global Full timeDesktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...
-
IT Helpdesk Specialist
2 weeks ago
Shah Alam, Malaysia Sophic Automation Sdn Bhd Full time**Responsibilities**: - _Provide first-level technical support to end-users, ensuring timely resolution of issues. _ - _Document all support interactions and resolutions in the ticketing system. _ - _Collaborate with internal teams to escalate complex issues and coordinate solutions. _ - _Conduct remote troubleshooting and guide users through step-by-step...
-
Team Lead
2 days ago
Shah Alam, Malaysia RENTWISE SDN BHD Full time**Job Overview** In this role you'll be responsible for overseeing the daily operations of Helpdesk/Technical support team. This position requires leadership role and provide 2nd level troubleshooting to users’ queries/incidents ensuring SLA/KPIs are met. **Key Responsibilities/Accountabilities** - Oversee the day-to-day operations of the IT Helpdesk and...
-
Helpdesk Support @shah Alam
2 weeks ago
Shah Alam, Selangor, Malaysia 3S-Talent Search Full timeHi, our client's is currently looking for anyone interested to joined their team as customer support consultant specifically in their call center department. This is a junior level position that offers the opportunity to hone skills as a Helpdesk support professional. Handle Customer enquiry via telephone to provide information and assistance (Mainly...
-
IT Helpdesk Support
2 weeks ago
Shah Alam, Selangor, Malaysia 3S-Talent Search Full timeCompany Background: As market leader for vehicle leasing for more than 40 yrs. Location: Shah Alam Mon to Fri 8.30am to 6pm Benefit: Health Insurance, Performance Bonus, Free Snacks Coffee / Tea ++The Roles: Delivering daily technical assistance at level 1 and level 2 to endusers within the business. Deliver prompt IT support to users and affiliated...
-
Helpdesk Support @shah Alam
5 days ago
Shah Alam, Malaysia 3S-Talent Search Full timeHi, our client's is currently looking for anyone interested to joined their team as customer support consultant specifically in their call center department. This is a junior level position that offers the opportunity to hone skills as a Helpdesk support professional. - Handle Customer enquiry via telephone to provide information and assistance (Mainly...
-
IT Support
1 week ago
Shah Alam, Malaysia JOBBUILDER Full time**Responsibilities**: 1) Provide helpdesk support and resolve problem to end user. 2) Responsible for Desktop, Laptop and Printer Infrastructure, Networking and other IT Systems issue. 3) Resolve all incidents, problems and changes in line with service level expectations ensuring all end-users and stake-holders affected are kept up-to-date on status where...
-
IT Support
2 weeks ago
Shah Alam, Selangor, Malaysia EPS Ventures Sdn Bhd Full timePosition: (IT Helpdesk Support/ IT Support level 2) (US Market)Location: Shah AlamTenure: 2 years contract (Renewable basis)Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)Salary: up to RM Negotiable) + RM 900 ( Shift allowance + Training allowance)Responsibilities: Resolve technical issues related to enterprise GIS servers using the right...
-
Technical & Customer Support Specialist
4 weeks ago
Shah Alam, Malaysia Razer USA Ltd. Full timeJoining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...
-
IT Helpdesk Support
1 month ago
Jalan Pengaturcara U/ , Shah Alam Selangor Malaysia Aspiro Sdn Bhd Full timeProvide 1st level IT technical support for all incidents triggered by an alert/event from the monitoring systemServe as the first point of contact for IT technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and by asking pertinent questions related to issue. Minimum 2 to 3 years of working experience in...
-
IT Helpdesk Support
2 weeks ago
Jalan Pengaturcara U/ , Shah Alam Selangor Malaysia Aspiro Sdn Bhd Full timeProvide 1st level IT technical support for all incidents triggered by an alert/event from the monitoring systemServe as the first point of contact for IT technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and by asking pertinent questions related to issue. Minimum 2 to 3 years of working experience in...
-
IT Helpdesk Support
4 weeks ago
Jalan Pengaturcara U/ , Shah Alam Selangor Malaysia Aspiro Sdn Bhd Full timeProvide 1st level IT technical support for all incidents triggered by an alert/event from the monitoring systemServe as the first point of contact for IT technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and by asking pertinent questions related to issue. Minimum 2 to 3 years of working experience in...
-
IT Support
2 weeks ago
Shah Alam, Selangor, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeThe primary duties entail: Delivering daily technical assistance at level 1 and level 2 to endusers within the business. Deliver prompt IT support to users and affiliated subsidiaries in China. Deploying and configuring enduser devices. Offering assistance with Windows, Android, iOS, and Microsoft Office products. Handling software setup, installation,...
-
IT Support
1 week ago
Shah Alam, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time**The primary duties entail**: - Delivering daily technical assistance at level 1 and level 2 to end-users within the business. - Deliver prompt IT support to users and affiliated subsidiaries in China. - Deploying and configuring end-user devices. - Offering assistance with Windows, Android, iOS, and Microsoft Office products. - Handling software setup,...
-
Technical & Customer Support Specialist
2 weeks ago
Shah Alam, Selangor, Malaysia Razer USA Ltd. Full timeJoining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...
-
Institutional Support Executive
3 weeks ago
Shah Alam, Malaysia TGC Asia Sdn Bhd Full time1. To handle and manage e-commerce platform where client is able to generate and receive insurance quotation online. 2. Act as an administrator for the online system - to create a dummy account and do a test run on the portal - to observe and document any error and then communicate with web developer for solution/fixing/addition 3. Provide technical...