IT Helpdesk Support

**Position: (IT Helpdesk Support/ IT Support level 2) (US Market)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: up to RM 4500 ( Negotiable) + RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve technical issues...

**Summary** - Manage IT Helpdesk services - Attend 1st level IT general technical support (technical & SAP system) - Maintain reports and system documentations **Responsibilities**: - Provide first level support on IT hardware and software to users in EON HQ and branches - Log all calls received into Helpdesk system and ensures fast response to customer...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

**Responsibilities**: - _Provide first-level technical support to end-users, ensuring timely resolution of issues. _ - _Document all support interactions and resolutions in the ticketing system. _ - _Collaborate with internal teams to escalate complex issues and coordinate solutions. _ - _Conduct remote troubleshooting and guide users through step-by-step...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

**The primary duties entail**: - Delivering daily technical assistance at level 1 and level 2 to end-users within the business. - Deliver prompt IT support to users and affiliated subsidiaries in China. - Deploying and configuring end-user devices. - Offering assistance with Windows, Android, iOS, and Microsoft Office products. - Handling software setup,...

Your Responsibilities: (What is this role all about? What are the expectations of the applicant?)  Answer incoming calls in a timely manner  Resolving Celcomdigi partner’s challenges and issue escalations effectively. Manage and resolve cases during the first call (First Call Resolution).  Beyond First Call Resolution cases, escalate them to...

**Executive, Standard Operating Procedure (SOP)** **Job Summary**: As a key contributor within our Operations Division, you will not only provide assistance but lead initiatives aimed at enhancing section activities, refining vehicle inspection methods, and overseeing SOP management. Your role will be instrumental in steering the achievement of key result...

**Role** : SAP MM/WM **Location** : Seksyen 26, Shah Alam **Type** : 1 year **contract** (extendable) Details: **Qualifications**: - Bachelor's degree in relevant field. - At least 2 to 5 cycles of SAP Project implementation and/or SAP helpdesk support. - Experience in the manufacturing industry, particularly in Fast Moving Consumer Products (FMCG) will...

**Position Overview** **RMA (Return Material Authorization) **is raised by Helpdesk whenever a repair or replacement is needed for the customer's equipment. As **IT Repair Technician**, you will be responsible for: - Timely RMA processing and equipment/parts within the agreed SLA levels. - Accurately audit all reported faulty equipment and record findings...

**Specialization: IT - Hardware** **Job Description**: **Responsibilities**: - Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide. - Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory. - Perform system recovery/restoration upon system corruption or replacement of hard disk. - Perform...

**Specialization: IT - Hardware** **Job Description**: **Responsibilities**: - Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide. - Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory. - Perform system recovery/restoration upon system corruption or replacement of hard disk. - Perform...

Responsibilities - Plan and develop strategies for the Company's network that can support the AMP plan. - Analyze other OEM network strength to ensure Company's network strength in a better position compared to other OEM. - Develop dealership business model and evaluate business feasibility studies from potential investors. - Support superior formulate...

**Overarching purpose**: Partnering the Business, to provide financial insight for the management, to ultimately ensure financial data is available any time anywhere, in order to drive sound decision-making. **Key tasks**: - Develop good understanding of sales business model and end-to-end financial processes and implications. - Support creation of monthly...

**Overarching purpose**: Partnering the Business, to provide financial insight for the management, to ultimately ensure financial data is available any time anywhere, in order to drive sound decision-making. **Key tasks**: - Develop good understanding of sales business model and end-to-end financial processes and implications. - Support creation of monthly...

**Key tasks**: - To strategize and assist in hiring of niche & critical positions. - The incumbent also will act as a lead point of contact between recruiters and business. - To ensure the manpower & resourcing matters is executed on time and accurately in accordance with strict deadlines and to manage all associated day to day activities. - Performs...

**Key tasks**: - To strategize and assist in hiring of niche & critical positions. - The incumbent also will act as a lead point of contact between recruiters and business. - To ensure the manpower & resourcing matters is executed on time and accurately in accordance with strict deadlines and to manage all associated day to day activities. - Performs...

Duties: - Able to take lead of a project and work from conceptual till project completion propose design ideas that incorporate functionality and aesthetics; material proposal and make presentations - Produce design concepts, producing construction plans and design drawings using Sketchup, AutoCAD, 3D Studio Max, V Ray etc. - Prepare design presentations...

Experience: 1+ years Mandatory Requirements: Software Coding and support - Strong knowledge in Telco product management and life cycle(configuration, production activity, etc) related to relevant fields - Understand and comply with the company Standard Operating Procedures & Policies - Good communication, presentation and report writing skills - Project...