Customer Service Representative

4 days ago


Kota Damansara, Malaysia EPIC LOGIC SDN BHD Full time

**Job Highlights**
- Basic + KPI Allowance (based on performance) + OT
- Friendly colleagues to work with.
- Company is expanding fast and stable.

**Job description**
- Independently provide accurate information to resolve problems/issues that arise.
- Execute reports and analysis on the Call Center (CC) Operations on a timely basis.
- Adhere to the Quality Assurance standards set
- Adhere and comply to the duty roster set by the Supervisor.
- Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis.
- Continuously educate one’s self with up-to-date and relevant information to support the customer service operations.
- Assist in the preparation of other processes as and when assigned/required by the Supervisor.
- Display good team working attitude and behaviour within the CCO work environment and within other divisions in the company.
- Participate in company sponsored events.

**Requirements**:

- Must be able to speak and write good English
- Able to work 24/7 shift
- Able to start immediately



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