Customer Technical Support Manager

**Responsibilities**: - To provide technical support for computer hardware & software in the organization while demonstrating exceptional customer service skills - To escalate unresolved issues/requests clearly to next-level support team or external service providers and vendors - To perform user account administration functions (user provisioning,...

■ Business Nature: Polymers/ Plastics ■ Position: Technical Manager ■ Job description: - Design customer service projects and monitoring plan - Prepare, plan and allocate resources inclusive of equipment and manpower - Prioritise the work load, seeking input from relevant stakeholders - Communication with stakeholders on project status, review and...

**Overview**: **Salary**: 8,000 MYR ~ 12,000 MYR**Industry**: Manufacturing(Chemicals/Materials)- Design customer service projects and monitoring plan - Prepare, plan and allocate resources inclusive of equipment and manpower - Prioritise the work load, seeking input from relevant stakeholders - Communication with stakeholders on project status, review and...

1. Provide day-to-day technical support to employees for network infrastructure and internal desktop system, software and hardware, install, configure and troubleshoot desktop systems, workstations, servers, and network issues in a technical information to both technical and non-technical personnel. 2. Recommend software and hardware solutions, including...

**Key Responsibilities**: - Provide internal sales support which includes preparing Sales Quotation and follow-up to close order. - Assisting Salesperson in managing customer credit limit (TAD/Appeal) and customer collection - Provide administrative support to the sales team, including data entry, file maintenance, and document preparation. - Collaborate...

**Key Responsibilities**: - Provide internal sales support which includes preparing Sales Quotation and follow-up to close order. - Assisting Salesperson in managing customer credit limit (TAD/Appeal) and customer collection - Provide administrative support to the sales team, including data entry, file maintenance, and document preparation. - Collaborate...

Qualifications: - Applicants must be willing to work in PENANG - Closed-Circuit Television (CCTV), Access Control, Alarm, Intercom, Long Range Readers, Structured Cabling, Autogate, Auto door, Turnstile and Barrier Gate, Solar Power System **Responsibilities**: - Provide technical support, product training, product/solution recommendation and after-sales...

Provide step-by-step guidance to users on problem-solving techniques and solutions. Utilize knowledge bases, manuals, and resources to guide users through solutions and workarounds. **Documentation**:Document and maintain accurate records of user interactions, issues, and resolutions in the ticketing system. Create and update knowledge base articles to...

**Job Summary** - Oversee and support all flour activities with the assigned portfolio to achieve objectives in sales, quality, customer preferences and related. **Responsibilities**: - Survey market research and to identify business opportunity. - Respond to customers' complaints and advice customer on troubleshooting to make satisfactory products. -...

**Main Responsibilities** 1. Survey market research and to identify business opportunity. 2. Respond to customers' complaints and advice customer on troubleshooting to make satisfactory products. 3. Provide technical support which includes flour related product demonstration. 4. Enhance and strengthen the service of the flour sales team to all...

Uyemura (Malaysia) Sdn. Bhd. is a subsidiary of C.Uyemura & Co., Ltd. a Japanese MNC specializes in electro and electroless plating chemicals and treatment chemicals. Other subsidiaries in Uyemura Group of Companies covers Asia & America countries operating at Japan, USA, Hong Kong, China, Taiwan, Korea, Singapore, Thailand, Indonesia & Malaysia. Well known...

Your tasks - Lead the cross disciplines engineering team on the product development and delivery of validated technical product - Define the engineering contents of the project schedule together with the engineering disciplines - Define the product integration strategy and acceptance criteria together with the disciplines - Manage the technical budget from...

**General Job Description** Providing comprehensive support to our customers on existing large projects. As the primary contact for our customer’s purchasing and engineering team, this position requires coordinating, estimating, expediting, shipping, planning, engineering and problem resolutions that relate to customer. - **Responsibilities**_ - Provides...

**Overall Job Responsibility** - Responsible for all aspects of Information Technology (IT) for a regional ro enterprise-level technical team. - Forges strong relationships with key business stakeholders and ensures that work is properly allocated and completed in a timely and accurate manner. - Develop Business Processes into JIRA Solution - Develop In...

Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Provide first level contact and...

**Responsibilities**: - Setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all issues are resolved promptly and to the client's satisfaction. - Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the...

**Responsibilities**: - Setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all issues are resolved promptly and to the client's satisfaction. - Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the...

Remote and on-site analysis and troubleshooting - Provide guidance/ advise/ support to applicant level technical support team - Conduct technical and operation training to technician and operation - Plan, manage and monitor new machine installation/ add-in machine project to ensure targeted progress are achieved - Provide high quality level of services and...

**Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. -...

Oversee the daily operations of a manufacturing facility. Coordinate, plan, and direct all the activities that go into the production process. - Set up the machines and a safe environment for production. - Manage the workflow for a production project. - Ensure efficiency during the process - Oversee the quality assurance of produced materials or goods. -...