Customer Commercial Support

6 months ago


Perai, Malaysia KVC Industrial Supplies Sdn Bhd Full time

**Key Responsibilities**:

- Provide internal sales support which includes preparing Sales Quotation and follow-up to close order.
- Assisting Salesperson in managing customer credit limit (TAD/Appeal) and customer collection
- Provide administrative support to the sales team, including data entry, file maintenance, and document preparation.
- Collaborate with sales team to develop and maintain strong customer relationships.
- Assist the Sales team to follow up with customers on NPS survey feedback submission.
- Stay informed about product updates, pricing changes, and promotions to effectively assist customers.
- Dormant customer re-activation
- Potentially assist the sales team to visit customers when necessary.

**KEY REQUIREMENTS**:

- At least 3 year(s) of working experience in the related field is required for this position.
- Specialize in Customer Service or equivalent.
- Customer orientated and ability to adapt/respond to different types of characters.
- Detailed oriented and passionate towards serving others with great enthusiasm.
- Excellent verbal and written communication skills.

Pay: RM2,600.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected salary ?



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