Cards - Service del QA - Team Lead

We're looking for a Card Disputes Team Lead to join our team in the **Kuala Lumpur **office. This role is a unique opportunity to have an impact on Wise's mission, grow as a leader, help save millions more people money and work in a disruptive, fast-growing and fun environment. **Your mission**: Wise has already pioneered new ways for people to transfer...

Total Number of Openings 1 Responsibilities for this position may include but are not limited to: 1. Lead the Card Sales Team. 3. Develop, execute & monitor team's plans to achieve sales volume & collection target. 4. Identify issues to reduce past dues & doubtful debts. 5. Build & maintain good relationships with the Team, existing customers via...

**Overview**: The Cards Operation Lead is responsible for overseeing and managing the day-to-day operations related to card products, such as credit cards or debit cards, within a financial institution or a company that issues cards. This role involves ensuring the efficient functioning of card-related processes, compliance with regulations, and providing...

**ABOUT UOB INNOVATION HUB 2** **SCOPE OF THE ROLE** Other responsibilities include: - Conduct root cause analysis for recuring issues and work proactively to prevent future occurrences. - Troubleshoot and resolve complex technical issues related to the open systems. **MINIMUM EXPERIENCE** - At least 6 years real time experience in Java development and...

**Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

**Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

**ABOUT UOB INNOVATION HUB 2** **SCOPE OF THE ROLE** As the Development Lead for Cards, you will be responsible to collaborate, engage and work with stakeholders from project inception, analysis, design, development, testing to pre - and post-deployment phases. Key objective is to ensure good quality and smooth delivery of cards technology system...

**Experience: 3-5 years of experience in software quality assurance, with at least 2 years in a Lead role within the insurance domain.** **Skills**: - Strong knowledge of insurance industry processes, products, and regulations. - Proficiency in QA methodologies, tools, and processes, with experience in both manual and automated testing. - Experience with...

**Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

**Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

**Feedback and Coaching**: Provide constructive feedback and coaching to customer support agents to enhance their performance and service delivery. - **Reporting**: Generate and analyze QA reports, identify trends, and provide actionable insights to management for continuous improvement. - **Process Improvement**: Collaborate with the customer support team...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

Vacancy: Japanese Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 12,500 Process: Travel App Language: Japanese + English Headcounts: 5 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead...

1. Provide leadership and leading QA members to ensure the software quality. 2. Analysing user stories and requirements for validity and feasibility. 3. To develop, review and execute detailed, well-structured test plans and test cases. 4. Collaborate closely with other team members and departments. 5. Mentor and train QA team members to achieve the...

1. Provide leadership and leading QA members to ensure the software quality. 2. Analysing user stories and requirements for validity and feasibility. 3. To develop, review and execute detailed, well-structured test plans and test cases. 4. Collaborate closely with other team members and departments. 5. Mentor and train QA team members to achieve the...

**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Role & Responsibilities**: - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customers support & services effectively through active communications. - Meet and...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**About us**: Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform. In-turn empowering them to focus on creating a better experience for their...

Vacancy: Korean Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 11,500 Project: Social Media Account Language: Korean + English Headcounts: 3 Joining Date: ASAP or with Notice period Shift timing : Rotational shift Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead Customer Service experience Role &...