Card Disputes Team Lead

We're looking for a Card Disputes Team Lead to join our team in the Kuala Lumpur office. This role is a unique opportunity to have an impact on Wise's mission, grow as a leader, help save millions more people money and work in a disruptive, fast-growing and fun environment.Your mission:Wise has already pioneered new ways for people to transfer money across...

Our Card Dispute and Chargeback team is one of the frontiers of the exciting Wise world, helping our customers recover the cost of their problematic transactions, making sure we stay compliant with the card scheme and the relevant regulations, and pushing our partners to excel with us. Our aim is to constantly improve our disputes and chargeback operations,...

Total Number of Openings 1 Responsibilities for this position may include but are not limited to: 1. Lead the Card Sales Team. 3. Develop, execute & monitor team's plans to achieve sales volume & collection target. 4. Identify issues to reduce past dues & doubtful debts. 5. Build & maintain good relationships with the Team, existing customers via...

**ABOUT UOB INNOVATION HUB 2** **SCOPE OF THE ROLE** Other responsibilities include: - Conduct root cause analysis for recuring issues and work proactively to prevent future occurrences. - Troubleshoot and resolve complex technical issues related to the open systems. **MINIMUM EXPERIENCE** - At least 6 years real time experience in Java development and...

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

**Overview**: The Cards Operation Lead is responsible for overseeing and managing the day-to-day operations related to card products, such as credit cards or debit cards, within a financial institution or a company that issues cards. This role involves ensuring the efficient functioning of card-related processes, compliance with regulations, and providing...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities: - Process, analyze & conduct investigation on transaction disputes and ensure all transactions are performed within the stipulated time frame as specified in Visa and MasterCard’s regulations to minimize monetary losses.- Act as a checker & approver on daily...

Manager, Chargeback & Dispute Management **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities**: - Process, analyze & conduct investigation on transaction disputes and ensure all transactions are performed within the stipulated time frame as specified in Visa and MasterCard's regulations to minimize...

**ABOUT UOB INNOVATION HUB 2** **SCOPE OF THE ROLE** As the Development Lead for Cards, you will be responsible to collaborate, engage and work with stakeholders from project inception, analysis, design, development, testing to pre - and post-deployment phases. Key objective is to ensure good quality and smooth delivery of cards technology system...

**About our client**: Our client is a world-renowned fintech company with strong presence in APAC and the rest of the world. **Responsibilities**: 1. Responsible for the interactive operation of chargeback information and funds between the card scheme and the acquirer, or between the acquirer and the merchant, manage the risk of chargeback, discover...

Global Dispute Analyst (Issuer/Acquirer - Voice) **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other....

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

Global Dispute Analyst (Issuer/Acquirer - Non Voice) **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other....

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

Manager, Self Service Terminal (SST) Dispute Management **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities**: - Monitor and check the dispute cases i.e refund for SAN & Mydebit, memo crediting for HLBB Cards Holder and Mydebit Manual Refund & Tag R volume cases received from Merchant Support Payment...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities:- Monitor and check the dispute cases i.e refund for SAN & Mydebit, memo crediting for HLBB Cards Holder and Mydebit Manual Refund & Tag R volume cases received from Merchant Support Payment Team.- Prepared SST Dispute reporting on monthly basis and ensure RCSA...

L3 (6-9 years) Experience in Leading/Manage team (mandatory) Exposure Cards Domain (mandatory) Open System (Good to have) Language Mandatory: Java, Shell script, Javascript, Stored Procedure, SQL, XML, HTML Framework: Spring Boot, Hibernate Application: Splunk, FTP, Gits, Bitbucket, Jenkins, CICD Good to have: Python Language Knowledge: Cards...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...