Customer Careline Executive

4 months ago


Kuala Lumpur, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

Promotes a customer satisfaction by interacting with customer politely and resolving customer enquiries efficiently.
- Coordinate with internal departments and showrooms to resolves customer enquiries.
- Ensure all the customer interactions are updated on a daily basis into internal database tracking system.
- Extend recommendation for improvement in service process and service operation to achieve service excellence.

**Requirements**:

- Diploma / Bachelor Degree in Business Administration or related field.
- Intermediate knowledge with Microsoft Office.
- Possess good communication skills.
- 5 working days including weekends (2 off days per week depending on allocated schedule)
- Working Hours: 9am to 6pm
- Fresh graduates are welcome to apply

**Job Types**: Full-time, Permanent

**Salary**: RM2,400.00 - RM3,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)



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