Help Desk Officers

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

About the RoleWe are looking for an experienced Help Desk Analyst to join our GKN Aerospace team. As a Help Desk Analyst, you will provide high-quality technical support to our employees, assisting them with hardware and software issues.Main Duties and ResponsibilitiesProvide IT Support: Offer assistance with hardware and software-related queries, resolving...

Job DescriptionThe Desktop Support Professional will be responsible for providing first and second-line IT support to all levels of the business within agreed SLAs. This role will assist in ensuring a professional, customer-focused, and efficient IT support service is delivered.Key Tasks and ResponsibilitiesOffer IT Support: Provide assistance with hardware...

**Title : Front Desk & Customer Service** Location : Taman Molek, JB Working Days : 5 days (Monday -Friday, 9am-6pm) Nature of Business : Established Home appliances service centre - Handle walk in customer - Assist the customer in home appliances basic troubleshooting and handle their enquiries - Help customer to rectify & troubleshooting the problems -...

Take on a challenging role at Nirvana Asia and excel as a Front Office Supervisor.Job SummaryWe are seeking an experienced and skilled Front Office Supervisor to join our team. This individual will be responsible for overseeing the front desk operations, ensuring exceptional guest experiences, and driving revenue growth through effective sales strategies.Key...

About the PositionThis is an exciting opportunity to join our team as a Customer Care Executive. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Your Key ResponsibilitiesRespond to customer inquiries and resolve issues promptly and...

Job Description:Provide technical assistance to customers via phone, email, or in-person.Assist the sales team with pre-sales inquiries and provide product information.Perform product testings to ensure quality and functionality.Develop and deliver training programs for internal staffs and customers.Carry out professional after-sales support duties,...

**JOB TASK**: **HR: -** 1. To assist HOD and Directors in planning, developing, and implementing an effective training program to ensure all employees have the technical skills needed to perform the job efficiently and smoothly. E.g. TNA&I, Annual Training Plan, etc 2. To assist in planning, implementation, and assessment of initiatives related to...

Assistant Front Office Manager - Sheraton Johor BahruJoin to apply for the Assistant Front Office Manager - Sheraton Johor Bahru role at Climbing Mountains.Job SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest...

Company Overview:At Club Med, we strive to provide exceptional experiences for our guests. Our resorts offer a unique blend of relaxation and adventure, set amidst breathtaking natural surroundings.Job Description:We are seeking a skilled Front Desk Manager Assistant to join our team. In this role, you will play a vital part in ensuring that our guests have...

Job Description -processed purchased order using SAP software -maintained filing system in the purchase department and updated appropriate records when required -interacted with suppliers in case of delay in delivery of supplies, receipt of damaged or incorrect quantity of goods -monitor stock levels and place orders as needed Jstar Motion Sdn Bhd was...

Job OverviewCare Luxury Hotels & Resorts is seeking a skilled Front Office Supervisor to lead our front desk team. As a key member of our hospitality team, you will be responsible for ensuring the smooth and efficient operation of the front office, providing exceptional guest service, and supervising receptionists.

About UsGKN Aerospace is a world-leading supplier of aircraft components, and we're seeking a skilled IT Service Desk Technician to join our team. As a Service Desk Technician, you'll be the first point of contact for our employees' IT-related queries.Key Responsibilities and DutiesProvide IT Support: Assist employees with hardware and software issues,...

**LOCATION**: **ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and to accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. 4. Understand room status and room status...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...

1. To greet and answering the phone, redirecting calls, directing customers and taking message. 2. To assist in daily operations work 3. Handles Front Desk operations such as handling arrivals, check-ins (registration), and departures for check-outs (cashiering) of all Hotel guest. 4. Responding promptly to all guests requests, enquiries and complaints. 5....

Care Luxury Hotels & ResortsWe are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office operations, you will be responsible for ensuring the smooth and efficient operation of our front desk.Key Responsibilities:Supervise and train receptionists to ensure excellent customer service and...

Job SummaryAssists the Front Office Manager in overseeing front office operations, ensuring an efficient check-in and check-out process. The ideal candidate will direct and work with managers and employees to maximize guest satisfaction and financial performance.Candidate Profile:High school diploma or equivalent; 2 years of experience in guest services,...

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. **Responsibilities**: The front desk receptionist is an administrative specialist who performs the following tasks. - Greets guests - Manages the front desk - Answers and transfers phone calls - Sorts and delivers mail -...

**Support Consultant (Application Software)** - help Customers to solve enquiry arise from our Solutions in an efficient and accurate manner. - company’s front liner and you will solve technical problems and provide support on assigned areas. - Able to convey a solution should only surpass by a deep knowledge of the field. - Make sure that the Customer...