PMO Administrator

2 weeks ago

Kuala Lumpur, Malaysia Tune Protect Group Full time

**Job Brief:
The role is responsible for keeping a record of the progress of project activities and project deliverables, including a project risk register, and creating standardization of methods used by Project Leads across the organization, including Technology, to ensure progress, adequate change management, and quality outcomes throughout the project cycle. The role will proactively obtain updates from Project Leads and Business Analysts and present the data via a Project Dashboard and other means of the update to allow the Project Manager to keep track of project activities' status across the organization and vendor parties.


**Job Responsibilities:
- Support the Project Manager to drive all planned activities forward from planning to implementation.
- Assist the Project Manager to compile and analyze information for project deliverables.
- Highlight potential bottlenecks when getting updates from Project Leads across multiple functions including technology, to positively influence the efficiency and cost-effectiveness of the project.
- Track dependencies on the project critical path and ensure all identified risks are recorded, discussed at the appropriate project forum and mitigating actions are agreed upon with deadlines.
- Track to the resolution of the Project Risk register and escalate to Project Manager any concerns or delays to ensure risk-mitigating actions are timely.
- Escalate any anticipated project risks promptly for Project Manager to mitigate potential risks
- Act in the capacity of the UAT Manager to plan and develop a testing schedule, and review the Test Plans from Project Leads for completeness.
- Record and track change management conversations and activities to enable a continuous feedback loop for improvement on effectiveness.
- Collation of project financial information for both internal and customer reports
- Establish measurements for operational improvements and to ensure accurate assessment of what is deemed sufficient progress.

**Job Requirements:
Qualifications:

- Bachelor’s degree, preferably in Information Technology (IT) / Business Studies / Insurance.
- Knowledge of the general insurance industry is mandatory.

Years of Experience:

- Minimum 2 to 5 years of relevant experience in a business analyst role.

Other requirements:

- Highly organized and dynamic individual with strong analytical skills.
- General understanding of the general insurance business.
- Possess the ability to act effectively at various levels of detail
- Work constructively with Project Leads to facilitate data collection and progress update
- Effective communication and interpersonal skills.
- Fluency in verbal and written English.
- Good knowledge of MS Office suite (Excel, PowerPoint, Word)

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