Tourism Customer Service

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**JOB HIGHLIGHTS**: - International BPO Company. - **Immediate hiring, intake: June**: - Full training provided. - Salary and benefits up to RM4,090 per month. - FREE shuttle service transport from LRT station to Office based on selected schedule. **JOB SCOPE**: - To exceed customers' expectations in terms of customer service & accurate information. - To...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

**JOB SCOPE**: - To exceed customers' expectations in terms of customer service & accurate information. **REQUIREMENTS**: - Good English, Mandarin & Cantonese communication skills (spoken & written). - Able to read & write in Traditional Mandarin. - SPM leavers and Fresh Graduates are welcomed to start their first career in a call center - Full Training...

Attend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - To exceed customers' expectations in terms of customer service & accurate information. - To be able to provide information related to...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**JOB SCOPE**: - To exceed customers' expectations in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient traveling purposes. **REQUIREMENTS**: - Good English, Mandarin & Cantonese communication skills (spoken & written). - Able to read & write in Traditional...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Ticketing & Tours INTRODUCTION ZAM Holiday Sdn Bhd was established on June 11, 2010 and is led by two (2) experienced directors in managing tourism-based businesses. At present, the company's activities are more focused on tourism activities in the country, travel agencies and tour operating abroad. The progress achieved in the tourism sector in Malaysia has...

Bus drivers operate buses or coaches, take fares, and look after passengers. INTRODUCTION ZAM Holiday Sdn Bhd was established on June 11, 2010 and is led by two (2) experienced directors in managing tourism-based businesses. At present, the company's activities are more focused on tourism activities in the country, travel agencies and tour operating abroad....

Account & Admin INTRODUCTION ZAM Holiday Sdn Bhd was established on June 11, 2010 and is led by two (2) experienced directors in managing tourism-based businesses. At present, the company's activities are more focused on tourism activities in the country, travel agencies and tour operating abroad. The progress achieved in the tourism sector in Malaysia has...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...