Manager, Onsite Management

5 months ago


Kuala Lumpur, Malaysia ZALORA SOUTH EAST ASIA PTE LTD Full time

**Responsibilities**:

- Oversee ZALORA's onsite channels, including the App, Web, and Mobile Web platforms
- Lead the onsite management team across MY,SG,HK & TW countries and own the day to day onsite campaigns, projects, AB tests and all other onsite management activities
- Lead and project manage mega event campaigns, microsites, gamification and projects across various business functions
- Collaborate closely with the Tech team on feature enhancements to drive optimal user experience as well as workflow efficiency across multiple systems & platforms
- Be the main point of contact with the engineering team to address technical issues and implement enhancements or updates to the systems
- Act as the main contact for stakeholders from various departments, facilitating communication and collaboration to align on project objectives and priorities ensuring successful project delivery within tight deadline
- Plan, execute, and analyze AB test experiments to optimize website content, user experience, and marketing campaigns.
- Work closely with the growth team to define hypotheses, set up experiments, and interpret results.
- Monitor and analyze the performance of onsite campaigns and other initiatives, including key metrics such as click-through rates, conversion rates etc

**Requirements**:

- Bachelor's degree in Information Technology, Computer Science or a related field
- Minimum 4-6 years of experience in e-commerce channel management or related field.
- Strong analytical skills and experience with AB testing and analytics tools.
- Experience in content management tools is preferred
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Demonstrated leadership ability, including experience leading cross-functional teams and driving results in a fast-paced, dynamic environment.
- Solid understanding of UX/UI, HTML, CSS and Javascript.

**Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for**:

- An exciting platform to make your success story
- Have the utmost care for your mental and physical wellbeing
- Flexibility weaved into your lifestyle
- A seamless work environment with a friendly & team-fueled culture
- Career growth aligned to your professional and personal needs and goals

Want to stay ahead with our developments? Follow us at our **LinkedIn** page and know more about us from our **career website**.

**The ZALORA Story**
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

**_
Consent Disclaimer_**

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