Technical Presales/ Solution Architect

Responsibilities: Solution Architect Job Description Template We are looking for an innovative solution architect to develop and implement systems architecture that will meet business needs. The solution architect’s responsibilities include gathering requirements and functional specifications, assessing the current software systems in place in order to...

Position Title**:L**1.5 Technical Helpdesk Support Location : Kuala Lumpur, Malaysia Department: Contact Centre / Inbound Supervisor: Team Leader Position Overview: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for server and storage systems to on-site engineers. This role requires diagnosing complex...

**DUTIES AND RESPONSIBILITIES**: - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service...

_**Main Responsibilities**:_ - With a primary focus on early and high growth in HR payroll system to all business clients, you are in charge of maximizing outbound activity and owning the sales process from obtaining leads from our sales admin and prospecting through onboarding. - Responsible for providing presales technical / functional support to...

**Overview**: **Salary**: 7,000 MYR ~ 7,700 MYR**Industry**: Call Center- Learn and understand Local IT Infrastructure and security process for affiliate companies - Strong communication skills with HQ Technical Support and Local ITs from affiliate companies especially in technical aspect - Responsible for supporting Local ITs who manage affiliate...

**JOB REQUIREMENTS**: - Minimum Degree or higher in information technology, computer science or relevant fields. - At least 2 years of experience in the IT helpdesk field, troubleshooting computer hardware/software server. - Ability to resolve server-related operational, configuration, and installation issues. - Proficiency in using Microsoft Office...

**Job Summary**: As a Telco Technical Support Specialist, you will be the backbone of our customer service, ensuring seamless connectivity for our users. Your primary responsibility is to provide exceptional technical support to our customers, addressing inquiries related to telecommunications services, troubleshooting issues, and delivering world-class...

As a Telco Technical Support Specialist, you will play a crucial role in ensuring our customers receive top-notch technical assistance for our telecom products and services. Your primary responsibility will be to provide expert support, troubleshoot technical issues, and deliver exceptional service to our valued customers. **Key Responsibilities**: -...

Our client finding Sales Representative (Telesales) permanently at Cheras Kuala Lumpur. The company is offer a super convenient and affordable alternative to traditional braces. As a Sales Representative you will join this vibrant team of 30 over young and fun Smile Architects and be the voice that guides people towards their dream smile with cutting-edge...

Job description - Provide a world-class customer experience, engage and empathize with customers to support and resolve technical issues through completion - Support installation, configuration, and support on various platforms - Accurately document all work performed through ticketing system including details and outcomes - Ensure accurate and timely...

**Job Summary**: As a Mobile IT Technical Customer Service Representative, you will be the bridge between our cutting-edge mobile technology and our diverse user base. Your primary focus will be to provide exceptional technical support, troubleshoot mobile-related issues, and ensure our users have a seamless digital experience. **Key Responsibilities**: -...

**English** **Job Summary**: **Key Responsibilities**: - **Sales**: - Develop and execute sales strategies to generate new business opportunities within the Japanese market. - Identify, qualify, and pursue potential clients in the technology and social media sectors. - Conduct effective sales presentations and demonstrations to showcase our products and...

**Salary: up to RM12,000** **Location: KL Sentral** **Job type: 1 year contract, renewable & Fully On-site** **Responsibilities**: - Architect robust and scalable solutions using Node.js and React. - Ensure the performance and reliability of the database and server infrastructure. - Collaborate with cross-functional teams to integrate new features. -...

As a Gaming Support Representative, your primary responsibility will be to provide exceptional customer support to our Mandarin-speaking players. You will be the first point of contact for players who require assistance, troubleshooting, or information regarding our games, platform, or services. Your goal is to deliver prompt and efficient solutions to...

Preferred Thai Speaker Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’...

**Overview**: **Salary**: 7,500 MYR ~ 7,500 MYR**Industry**: Call Center- Main role- Respond sincerely from the end user's perspective to various inquiries from end users. - Accurately and promptly resolve inquiries from end users. - Manage inquiries and service requests and devise solutions for them. - Centrally manage the entire flow from the opening to...

**Location: KL Sentral** - Respond to players' in-game inquiries and provide solutions to their issues. - Address and resolve complaints, suggestions, and consultations related to the game. - Engage with players to gather feedback and improve their satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve...

**Location**: KL Sentral - Address players' in-game inquiries and provide effective solutions. - Resolve complaints, suggestions, and consultations related to the game. - Engage with players to collect feedback and enhance their overall satisfaction. - Monitor and report any game anomalies or issues. - Work closely with technical teams to resolve issues...

**Location**: KL Sentral - Address players' in-game inquiries and provide effective solutions. - Resolve complaints, suggestions, and consultations related to the game. - Engage with players to collect feedback and enhance their overall satisfaction. - Monitor and report any game anomalies or issues. - Work closely with technical teams to resolve issues...

**Location**: KL Sentral - Address players' in-game inquiries and provide effective solutions. - Resolve complaints, suggestions, and consultations related to the game. - Engage with players to collect feedback and enhance their overall satisfaction. - Monitor and report any game anomalies or issues. - Work closely with technical teams to resolve issues...