Customer Service English+ Bahasa

**ob Title**: Customer Service Executive - (Bahasa+English) / Only English **Qualification**: - Completed with SPM, UEC, ICGSE certificate **Language**: - Bahasa +English or English only **Responsibilities**: - Proficient in English communication (speaking, reading, writing). - Handling all inbound calls related to customer general inquiries,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Well-written Bahasa english Communication Skills typing skills Excellent Communication Strong Communication Skills (Verbal and...

**Description / Requirements** Customer Service Executive - Startek, Johor, Malaysia Head count - Ongoing walk-in-interviews. Night Shift Allowance: - 300* Location: - Startek, Johor Bahru, Malaysia Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s...

Night Shift Allowance: - 300* Location: -Startek, Johor Bahru, Malaysia **Job Description**: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products Exceeding customer expectation in terms of customer service & accurate information. Working in a team to...

Job Description: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA. Good communication skills (Based on...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Job Types**: Full-time,...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Industry: BPO Work Mode: Work from office Functional Area: ITES / BPO / Customer Service Process: Voice Key Skills: Call Center & Bahasa Language Local Malaysian Night Shift Allowance Location: - Kuala Lumpur Malaysia **Salary**: RM1,900.00 - RM2,100.00 per month Supplemental pay types: - Performance bonus **Education**: - Bachelor's...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Rapidly growing BPO organization focusing on providing professional customer service and KYC Compliance to various Industries **JOB RESPONSIBILITIES** - Deliver fair outcome to our customers and ensure the quality of service in place. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Build sustainable...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers. Job Scope: -...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...

**Job Highlights** - Transport and language allowance provided - Group medical insurance provided - Work Location: Johor Bahru City Square **Responsibilities**: - To collect and record all relevant information accurately into the Intake system. - To report details of all complaints within the time frame to the department/personnel in charge. - To ensure...

Customer Service - Call Centre (Call Centre & Customer Service) **Job Type**: Full-time **Salary**: RM2,500.00 - RM4,500.00 per month **Project scope**: Handling general inquiries related to billing and other concerns from customers. **Job scope**: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: With at...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...