Customer Service English

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Rapidly growing BPO organization focusing on providing professional customer service and KYC Compliance to various Industries **JOB RESPONSIBILITIES** - Deliver fair outcome to our customers and ensure the quality of service in place. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Build sustainable...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers. Job Scope: -...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Description / Requirements** Customer Service Executive - Startek, Johor, Malaysia Head count - Ongoing walk-in-interviews. Night Shift Allowance: - 300* Location: - Startek, Johor Bahru, Malaysia Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s...

Customer Service - Call Centre (Call Centre & Customer Service) **Job Type**: Full-time **Salary**: RM2,500.00 - RM4,500.00 per month **Project scope**: Handling general inquiries related to billing and other concerns from customers. **Job scope**: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: With at...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Well-written Bahasa english Communication Skills typing skills Excellent Communication Strong Communication Skills (Verbal and...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

Handle general inquiries related to billing and other concerns from customers. - Document customer interactions, inquiries, complaints, and resolutions in the company's database. - Follow company policies and procedures regarding customer interactions, data privacy, and security. Job details - Bukit Indah, Johor Bahru - 5.5 working days, Rolling shift...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**ob Title**: Customer Service Executive - (Bahasa+English) / Only English **Qualification**: - Completed with SPM, UEC, ICGSE certificate **Language**: - Bahasa +English or English only **Responsibilities**: - Proficient in English communication (speaking, reading, writing). - Handling all inbound calls related to customer general inquiries,...

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. This job is definitely for you if you are an active...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Job Highlights** - Transport and language allowance provided - Group medical insurance provided - Work Location: Johor Bahru City Square **Responsibilities**: - To collect and record all relevant information accurately into the Intake system. - To report details of all complaints within the time frame to the department/personnel in charge. - To ensure...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

**Responsibility** - Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. - Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are...

_**Able to relocate to**:_Bandar Medini 7, Nusajaya_ **Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift -...