Customer Service Representative Mandarin

1 week ago


Johor Bahru, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

Handle general inquiries related to billing and other concerns from customers.
- Document customer interactions, inquiries, complaints, and resolutions in the company's database.
- Follow company policies and procedures regarding customer interactions, data privacy, and security.

Job details
- Bukit Indah, Johor Bahru
- 5.5 working days, Rolling shift (office hour)
- Call Center

**Requirements**:

- Fluent in Mandarin and English
- Min 1 year of customer service experience
- Familiar with Microsoft Office

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



  • Johor Bahru, Malaysia ANTASIS SDN BHD Full time

    **Call center BPO Customer service representative (Bilingual)** Project scope: Handling general inquiries related to billing and other concerns from customers. **JOB SCOPE**: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **REQUIREMENTS**: With at least 1-year of experience in customer service **Fluent in both languages...

  • Mandarin Speaker

    3 weeks ago


    Johor Bahru, Malaysia STARTEK AEGIS BPO JOHOR Full time

    Startek Malaysia (Johor Bahru) are seeking a dedicated Customer Service Representative to join our team! As a Customer Service Representative, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. To be successful in this role, you will need to...


  • Johor Bahru, Malaysia STARTEK AEGIS BPO JOHOR Full time

    Join Our Global E-hailing Food Delivery Team! Are you fluent in Mandarin and English, with Cantonese as an added advantage, and a passion for customer service and technology? We're looking for talented individuals to join our e-hailing team as Customer Service Representatives. - Good communication skills. - Ability to solve problems effectively. - Previous...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.Job Scope: Provide...


  • Johor Bahru, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers. Job Scope: -...


  • Johor Bahru, Johor, Malaysia STARTEK AEGIS BPO JOHOR Full time

    Join Our Global E-hailing Food Delivery Team Are you fluent in Mandarin and English, with Cantonese as an added advantage, and a passion for customer service and technology? We're looking for talented individuals to join our e-hailing team as Customer Service Representatives. Good communication skills. Ability to solve problems effectively. Previous customer...


  • Johor Bahru, Malaysia Weizhen Full time

    We are expanding our team and seeking a dedicated Bilingual Remote Customer Service Representative who is fluent in both Mandarin and Bahasa Melayu. If you are passionate about helping customers, an excellent communicator, and have a strong command of these languages, we invite you to join our team. - Location: Remote - Language Skills: Mandarin and Bahasa...


  • Johor Bahru, Johor, Malaysia ANTASIS SDN BHD Full time

    Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...


  • Johor Bahru, Malaysia MOONLIGHT CAKE HOUSE SDN BHD Full time

    As Customer Service Representative, your primary responsibility is to provide excellent customer service and support to patrons who interact through online channels. You will handle customer inquiries, process online orders, and ensure a positive and seamless online shopping experience for customers. **Responsibilities**: Online Customer Support: - Answer...


  • Johor Bahru, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers. Job Scope: -...


  • Johor Bahru, Malaysia MOONLIGHT CAKE HOUSE SDN BHD Full time

    As an Customer Service Representative, your primary responsibility is to provide excellent customer service and support to patrons who interact through online channels. You will handle customer inquiries, process online orders, and ensure a positive and seamless online shopping experience for customers. **Responsibilities**: Customer Support: - Answer...


  • Johor Bahru, Malaysia Gratitude India Full time

    **Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Handle general inquiries related to billing and other concerns from customers. Document customer interactions, inquiries, complaints, and resolutions in the company's database. Follow company policies and procedures regarding customer interactions, data privacy, and security.Job details Bukit Indah, Johor Bahru 5.5 working days, Rolling shift (office hour)...


  • Johor Bahru, Malaysia Incora Full time

    _**Our Incora Story is really taking off - we’d love you to join us for the journey**_ **We are currently seeking an exceptional professional to join us as Customer Service Representative** **Location**:Johor Bahru, Puteri Habour As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a...


  • Johor Bahru, Malaysia Startek Full time

    You will play an important role in: - Exceeding customer expectations in terms of customer service and providing accurate information. - Working in a team to achieve the required Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). - Demonstrating proficient computer typing skills. - Ability to handle multiple tasks in a fast-paced...


  • Johor Bahru, Johor, Malaysia Gratitude India Full time

    Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....


  • Johor Bahru, Johor, Malaysia Startek Full time

    You will play an important role in:Exceeding customer expectations in terms of customer service and providing accurate information. Working in a team to achieve the required Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Demonstrating proficient computer typing skills. Ability to handle multiple tasks in a fastpaced environment....


  • Johor Bahru, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Customer Service - Call Centre (Call Centre & Customer Service) Project scope: Handling general inquiries related to billing and other concerns from customers. Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: With at least 1-year of experience in customer service Fluent in both languages Eng &...


  • Johor Bahru, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    The role involves managing general inquiries, particularly those related to billing and other customer concerns. **Job Description**: **Requirements**: - Minimum of 1 year of prior experience in customer service. - Proficiency in both English and Mandarin is essential, with Mandarin fluency being a key requirement. - Strong typing skills are...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Customer Service - Call Centre (Call Centre & Customer Service)Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer serviceFluent in both languages Eng & Man (Main...