Customer Service Representative Mandarin
6 months ago
Handle general inquiries related to billing and other concerns from customers.
- Document customer interactions, inquiries, complaints, and resolutions in the company's database.
- Follow company policies and procedures regarding customer interactions, data privacy, and security.
Job details
- Bukit Indah, Johor Bahru
- 5.5 working days, Rolling shift (office hour)
- Call Center
**Requirements**:
- Fluent in Mandarin and English
- Min 1 year of customer service experience
- Familiar with Microsoft Office
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
- Weekend jobs
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
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