Bilingual (English and Mandarin) Customer Service

**Call center BPO Customer service representative (Bilingual)** Project scope: Handling general inquiries related to billing and other concerns from customers. **JOB SCOPE**: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **REQUIREMENTS**: With at least 1-year of experience in customer service **Fluent in both languages...

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.Job Scope: Provide...

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers. Job Scope: -...

We are expanding our team and seeking a dedicated Bilingual Remote Customer Service Representative who is fluent in both Mandarin and Bahasa Melayu. If you are passionate about helping customers, an excellent communicator, and have a strong command of these languages, we invite you to join our team. - Location: Remote - Language Skills: Mandarin and Bahasa...

Customer Service - Call Centre (Call Centre & Customer Service) **Job Type**: Full-time **Salary**: RM2,500.00 - RM4,500.00 per month **Project scope**: Handling general inquiries related to billing and other concerns from customers. **Job scope**: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: With at...

Customer Service - Call Centre (Call Centre & Customer Service) **Job Type**: Full-time **Salary**: RM2,500.00 - RM4,500.00 per month **Project scope**: Handling general inquiries related to billing and other concerns from customers. **Job scope**: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: With at...

The role involves managing general inquiries, particularly those related to billing and other customer concerns. **Job Description**: **Requirements**: - Minimum of 1 year of prior experience in customer service. - Proficiency in both English and Mandarin is essential, with Mandarin fluency being a key requirement. - Strong typing skills are...

Customer Service - Call Centre (Call Centre & Customer Service) Project scope: Handling general inquiries related to billing and other concerns from customers. Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: With at least 1-year of experience in customer service Fluent in both languages Eng &...

Customer Service - Call Centre (Call Centre & Customer Service) Project scope: Handling general inquiries related to billing and other concerns from customers. Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: With at least 1-year of experience in customer service Fluent in both languages Eng &...

Customer Service - Call Centre (Call Centre & Customer Service)Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer serviceFluent in both languages Eng & Man (Main...

Handle general inquiries related to billing and other concerns from customers. - Document customer interactions, inquiries, complaints, and resolutions in the company's database. - Follow company policies and procedures regarding customer interactions, data privacy, and security. Job details - Bukit Indah, Johor Bahru - 5.5 working days, Rolling shift...

Customer Service - Call Centre (Call Centre & Customer Service)Job Type: Full-timeSalary: RM2, RM4,500.00 per monthProject scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer...

The role involves managing general inquiries, particularly those related to billing and other customer concerns.Job Description:Requirements: Minimum of 1 year of prior experience in customer service. Proficiency in both English and Mandarin is essential, with Mandarin fluency being a key requirement. Strong typing skills are preferred.Work Schedule: Monday...

Handle all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Working in a team to achieve the required KPI elements and SLA - Exceeding customer expectation in terms of customer service & accurate information **Requirements**: - Min SPM holder - Own...

**Project scope**: - Handling general inquiries related to billing and other concerns from customers. **Job scope**: - Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: - With at least 1-year of experience in customer service - Fluent in both languages Eng & Man (Main Requirement, must be a mandarin...

Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Up to RM 5000++ (depends on experience) - Min SPM - Benefit: Allowances **Job Responsibility**: - Handling all inbound and outbound calls pertaining to customer complaints and other raising issue - Handling general inquiries related to billing and other concerns from customers **Requirements**: - Qualification: Min SPM - Able to liaise with **both...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin Cantonese english Customer oriented Customer Engagement Customer Care customer support Must be fluent...