Customer Relation Officer

**Job Title**: - Manager, Customer Relations **Reports To**: - Senior Manager, Airlines Customer Relations **Role Purpose**: - The Customer Relations Manager at Malaysia Aviation Group plays a pivotal role in driving customer relations strategies across all affiliated airlines, under the guidance of the Senior Manager, Airlines Customer Relations. -...

**Reports To**: - Senior Manager, Airlines Customer Relations **Role Purpose**: - The Customer Relations Manager at Malaysia Aviation Group plays a pivotal role in driving customer relations strategies across all affiliated airlines, under the guidance of the Senior Manager, Airlines Customer Relations. - Reporting directly to the Senior Manager, this...

As a **Customer Service Officer**, you are responsible to: Welcoming residents upon entrance - Handle walk-in and call-in enquiries at reception counter - Assist in operations of the building - Handle registration counter / helpdesk - Assist in distribution of letters / circulars **Requirements**: - 1-2 years' experience in relevant customer service role -...

As a **Customer Service Officer**, you are responsible to: Welcoming residents upon entrance - Handle walk-in and call-in enquiries at reception counter - Assist in operations of the building - Handle registration counter / helpdesk - Assist in distribution of letters / circulars **Requirements**: - 1-2 years' experience in relevant customer service role -...

**Job responsibilities**: 1. Drive customer satisfaction through complaint and enquiries handling - Complain is resolved within the set timeline - Follow up until closure and root cause for all complaint cases is identified to facilitate customer's recovery 2. Proactive in customer recovery by following through feedback received via NSSS & improve SSI...

Provide the visitors with customer service at all times. - Responsible for providing friendly, excellent service to clients and visitors. - Ensuring cleanliness and timely service are rendered to the guests at all times. - Anticipating guests’ needs and preferences. - Maintain contact with all guests and action to compliments or complaints or special...

**Customer Relation** Discover your true potential and build your career with Griffy Technology. We are looking for capable and driven talents to join us in our passion for progress and grow in start-up ecosystem. **Responsibilities** - Being knowledgeable with our products will enable you to respond to inquiries. - Responding promptly to client or...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Guest Relations Officer at Arte Mont Kiara! Location: Arte Mont Kiara, Kuala Lumpur **Salary**: RM4,000 - RM4,500 Prefer Language: English, Malay and Chinese Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest...

**Job Title**: Executive, Customer Relations **Reports To**: Assistant Manager and Senior Executive, Customer Relations **Role Purpose**: - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. - Expected to provide excellent customer support by delivering...

**Position Title** - Executive, Customer Relations **Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent...

**Reports To**: Assistant Manager and Senior Executive, Customer Relations **Role Purpose**: - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. - Expected to provide excellent customer support by delivering accurate and timely responses to customer's...

**Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely...

**Public Relations Officer for Dermatology Specialist Clinic** - To visit designated general practitioner (GP) clinic in the nearby vicinity/ as advised by the doctor and to enhance our clinic outreach/visibility - To arrange gift packs for the GP clinics to bring during visits - Develop strategies to enhance patient satisfaction and loyalty through...

Need to follow up call customers after 2-3 weeks after they service the vehicles. - Need to cover all branches - Manage incoming calls from Clients in ensuring service is delivered within the required timeframes and to PCCSDB standards of customer service - Ensure that a full understanding of the client's needs are obtained and used as a key driver to the...

**Job responsibilities** - To address all customer complaints / disputes in a timely manner by exploring ways to resolve the issues amicably, and to escalate the issues in a timely manner to higher management when required - Monitor customer feedback and identify areas for improvement in the customer service experience - Maintain accurate records of customer...

*** To represent Mayflower in a professional manner to service all client enquiries and operational requests and in a timely fashion. CS Executives are responsible to create a good & lasting impression to clients based on their interactions with CS team members. **MAJOR RESPONSIBILITIES** - Maintain and develop meaningful relationships with existing and...

**Position Overview**: **Key Responsibilities**: - **Inquiry Handling**: Respond promptly to customer inquiries, complaints, and feedback regarding automotive products, services, pricing, availability, and delivery timelines. Provide accurate information, resolve issues effectively, and escalate complex cases to the appropriate departments or management as...

**Position Overview**: **Key Responsibilities**: - **Inquiry Handling**: Respond promptly to customer inquiries, complaints, and feedback regarding automotive products, services, pricing, availability, and delivery timelines. Provide accurate information, resolve issues effectively, and escalate complex cases to the appropriate departments or management as...

**Job Descriptions**: 1. Analyzes sets of data in order to provide insight along with the objective to increase customer retention and return frequency by collecting and organizing data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data. 2. Prepares weekly, monthly and yearly reports to monitor...

**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...