Corporate & Employee Benefit Operations Executive
2 weeks ago
**Responsibilities**:
- Perform end to end process of issuing bills and master policy documents for New business/Renewals/Extensions and also on the movement (addition of new members, termination of existing members, changes on plans and coverage) that is declared to us.
- Submit accurate data to our third-party service provider pertaining to medical insurances, for issuance of cashless card and on receiving the card, send it immediately to the policy owner along with the policy document or separately if required.
- Responsible to manage and complete the issuance of bills within the specified SLAs.
- Perform testing for acceptance test (UAT) due to system defects, new products, ect.
- Ad-hoc functions, projects and duties as may be assigned and required.
**Requirements**:
- Possess a minimum Degree of relevant discipline / Diploma with minimum 1-year experience in Corporate Operations in a problem-solving position.
- Excellent written and verbal communication skills in English.
- Strong customers handling skill Interpersonal, collaboration, management skills, good presentation and negotiation skills.
- Ability to understand, appreciate and maximize utilization of IT and digital technologies.
- Effectively manage Operational processes of Corporate and Employment Benefits daily BAU.
- Deliver appropriate service to Policyholders and agents.
- Comply with PDPA, TCF, AMLA including compliance to BNM, LIAM and various Guidelines applicable.
- Understanding Strategic Management, Sales and Service and Human Relationship.
**Salary**: Up to RM3,000.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
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