Call Centre Officer

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

JAWATAN : CALL CENTRE - Kerja: Menghubungi Pelanggan Dan Menasihati Pelanggan Mengenai Tunggakan Pembayaran Indah Water & Telco Nama Pejabat: Inovasi Makmur Sdn Bhd Lokasi: Jalan 19, Petaling Jaya (Berhadapan Toyota Showroom Pj Seksyen 14) - Gaji: Rm 2000 - Gaji Bulan : Lebih Rm 2000 + Overtime - Hari Kerja: Isnin - Jumaat (9.00am - 6.30pm) - Sabtu (...

JAWATAN : CALL CENTRE TEAM LEADER *KERJA: MONITORING CALL CENTRE* NAMA PEJABAT: INOVASI MAKMUR SDN BHD LOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14) - KERJA : FULL TIME - GAJI: RM 2000- RM 2500 - Hari Kerja Isnin -Jumaat, Sabtu (alternate) - Waktu kerja : 9.00am - 6.30pm - Sabtu : Jika hari sabtu adalah hari bekerja, maka...

**JOB RESPONSIBILITY: - ** - Perform daily outbound calls to remind customers & follow up on overdue payments. - Efficiently recover customer's debts in a timely manner - Efficiently follow up on all files includes 'promise to pay files'/ 'broken promises to pay files' - Work with customers to solve payment problems / make workable repayment...

**CALL CENTRE OPERATOR** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able...

To answer calls from clients whom vehicles have broken down or in an accident. To obtain all relevant information and details from the client. To verify police effective with relevant tools provided. To record all cases handled in our CRM. - Arrange breakdown assistance for client. Need to follow up with client and provider. - Ensure provider arrives on time...

Responsibilities: - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business problems; through both established. - industry best practices and creative innovations. - Own on-time, accurate,...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

1. Answer Calls - Answer all calls received through PLUSLine (1-800-88-0000), Emergency Telephone (ET) and Region Communication Centre (RCC). - Greet and hang up the calls received through PLUSLine, Emergency Telephone (ET) and Region Communication Centre (RCC) using the standard script. - Verify the feedback information with the caller before end the...

**Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with proper customer service etiquette. - To...

Position : Customer Service Call Centre Location : Sec 13 Petaling Jaya Salary Range : RM 2,700 - RM 3,100 Working Hours : 10am - 8pm Days : 5 days a week including weekend **Job Scope** - Executing and supporting marketing-led campaigns in the acquisition and retention of StarHub customers - Managing telesales in-house and outsource partners -...

**Contact person **:Aaron** **0129737175** ( whatsapp & call ) **0392131610 **(office)** **Job Requirements** - Must possess at least SPM Cert - Good working attitude, Passionate, Self-motivate and able to communicate well with people of all levels. - Result oriented with good negotiation skill. - We offer lucrative commission / incentive for performance...

**Position**: - Call Centre Admin / Backhand Processing / QA **Location**: - Subang Jaya **Working day**: - 9am to 6pm, Monday to Friday **Salary**: - RM1700 - RM2500 **Job Summary**: - We are looking for an enthusiastic Officer to contribute to generating better services to the organization company. - You will be responsible for maintaining good...

_**KELAYAKAN**_ - Gaji: RM 1 600 - RM2 000 sebulan + Komisyen - Kelayakan: Diploma - Jenis Kontrak: Penuh waktu - Kategori: Servis Pelanggan / Pusat Panggilan - Kemahiran Bahasa: Bahasa Malaysia / Bahasa Inggeris - Jantina: Semua Jantina - Lokasi Kerja: Kelana Jaya (Kenderaan awam LRT Glenmarie) - Kerakyatan: Rakyat Malaysia sahaja - **TUGASAN KERJA**_ -...

**Position**: - Call Centre Admin / Backhand Processing / QA **Location**: - Subang Jaya **Working day**: - 9am to 6pm, Monday to Friday **Salary**: - RM1700 - RM3000 **Job Summary**: - We are looking for an enthusiastic Officer to contribute to generating better services to the organization company. - You will be responsible for maintaining good...

**RESPONSIBILITIES**: - To answer telephone calls and pas all calls properly to the relevant personnel / department. - To provide information and directions to tenants / shoppers at the Mall, i.e. shops location, promotions activities, etc. - To handle lost children until such the parent / guardian are paged via the PA system to claim their children. - To...

Junior Call Centre Executive (Chinese) Working Location: One Powerhouse (Bandar Utama) / Wisma Academy (Petaling Jaya) Working Hours: 9am - 6pm Working Days: Five days in a weeks Salary Range: RM3000 - RM4200 Responsible - Attend to customers’ enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total...

Job Responsibilities - To answer calls from clients whom vehicles have broken down or in an accident. To obtain all relevant information and details from the client. - To verify police effective with relevant tools provided. To record all cases handled in our CRM. - Arrange breakdown assistance for client. Need to follow up with client and provider. - Ensure...

**RESPONSIBILITIES**: - To answer telephone calls and pas all calls properly to the relevant personnel / department. - To provide information and directions to tenants / shoppers at the Mall, i.e. shops location, promotions activities, etc. - To handle lost children until such the parent / guardian are paged via the PA system to claim their children. - To...