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Assistant Manager, Trade Operation, Business Support
4 weeks ago
Req ID: 5820- Job Description:
- Summary
A. Responsible for the overall processing activities for EXIM Unit
B. Ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements
C. Initiate process improvement and controls in process flow/ procedures
**Responsibilities**:
A. Operations
- Pre processing
c. Perform initial checking against customer’s letters offers & follow-up with relevant parties (customer, BU’s etc) for incomplete transactions i.e info/docs./approval
d. To make sure compliance checking i.e. AMLCFT & Paynet done before proceed for approval.
e. Check for Shipping line authenticity & conformity (if applicable) via Shipping tracking system before proceed with approval.
B. Operations
- Data entry
a. Perform data entry in TFBO system on day to day operations
b. Check, sign and scan trade documents to shared folder for the approved transaction.
c. Perform approval in TFBO system on day to day operations
C. Operations
- Post processing
a. Mail/fax a confirmation letter/advice etc to the respective parties for the approved transaction (customer/branch/etc.)
b. Sign ABi Certificate, Utilization Notice and Bill of Exchange Draft
c. Arrange documents for returning to customer (if requested by customers only)
d. Scan approved docs to Shared Folders for filing (If any)
e. Update ITIS info/ documents for foreign currency transaction (If any).
D. Administrative/ General
a. Deal and liaise with internal and external trade clients on all trade related matters including inquiry, advice, feedback and complaint related to EXIM unit.
b. Participate in reviewing product manual and internal policy as to improvise daily efficiency and minimize operational cost to the bank.
c. Participate in current system and product enhancement, as and when required by Trade Support
d. To response on any outstanding items in FOREX statement, PAYMENZ acceptance, RENTAS and SWIFT manual.
e. To perform SAC activities on monthly basis
h. To record and follow-up of any pending transactions in the SNAG Register and Pending Register until resolved
i. To monitor and follow-up on related reports for EXIM
k. To initiate new processes/ enhance current processes to improve delivery of trade transaction
l. To attend 16hrs formal training & debrief within 14 days after returning from the training
m. To complete Individual Development Plan (IDP)
o. Assist Trade Support team to follow up with branches via telephone on submission of long-pending ABI certificates (If any).
p. To participate in Trade/ Bank Welfare activities/ societies.
q. To participate in BCP & Call tree exercise
r. Responsible as Trade authorizer for E-stamping approval for LHDN (If any).
E. Support Business Units /Trade Initiatives
a. To assist clients under OAM portfolio to smoothen and resolves operational requirements
b. To update LO template under OAM portfolio timely.
c. To visit including JV or call clients under OAM portfolio as and when required
d. To submit timely report on activities done e. To assist other trade units (if needed).
F. Others
a. Any other duties/assignment as and when directed/assigned by the superior or HOD as per business requirement from time to time
b. To ensure adherence and compliance to all internal policies, guidelines and external requirements.
**Requirements**:
1. Degree in related/ acceptable discipline
2. Fast learner and able to quickly grasp related bank’s policies and procedures, SLA (Service Level Agreement), BNM & Regulatory Guidelines and International Ruling.
3. Possess good communication and interpersonal skill
4. Work cooperatively with team members to ensure goals are met.
5. Effectively support the team on daily work/ special projects
6. Great attention to details
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