Weekend Support

**Opportunity to join our team as a **Phenomenal Weekend BackOffice and Support for a Forex Broker (English Speaking)** at TradeQuo! ** TradeQuo Global, a leading international trade facilitation platform, is seeking a highly motivated and results-driven ** Phenomenal Weekend BackOffice and Support ** to join our team in the Vietnam. As an integral part of...

**Responsibilities**: - Conduct IT training sessions for kids on weekends and holidays. - Help manage Free Trial Sessions. - Present children's progress to their parents. - Develop and implement engaging lesson plans. - Monitor and assess students' progress. - Provide a positive and supportive learning environment. - Adapt teaching methods to meet students'...

Key Responsibilities - **Sales and Enrollment**: Drive student recruitment by effectively closing sales with prospective parents and students. - **Parent Communication**: Serve as the primary point of contact for parents, addressing inquiries, providing updates on student progress, and managing any concerns. - **Student Recruitment**: Develop and implement...

**Position**: **Job title : Customer Service Coordinator** **Location : Kuala Lumpur** **Daily report : Daily report to Supervisor; Office Manager** - 24 hours call center customer service coordinator; - Dealing with customer by calls or online communication channel who is traveling over the world; - Handling complaints and inquiries efficiently,...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

**KEY RESPONSIBILITIES**: - Perform 1st level support to outlets on IT hardware & Software related issues - Hardware - POS, PC, network equipment, scanner, printers, internet &, etc - Software - systems-related issues, etc - Follow up with the vendor on the issue reported. - Annual stock take - Prepare/Configure Scanner and onsite support. - Checking &...

**Your Role** We’re seeking a Tier 1 Support Specialist to join our Super Awesome Support team. As a Tier 1 Support Specialist, you will provide world class service to our customers. You will engage customers on inquiries, technical issues, and suggestions. You will help provide a valuable and memorable experience. This position will require you to work...

**Role**:Chat Support Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Vietnamese Chat Support - Pay - Basic: RM4000 Complexity allowance: RM500 Housing allowance: RM200 KPI monthly: up to RM300 Please be advised that profiles...

Kuala Lumpur, Malaysia Murex ECM BCM Industry 11/09/2024 Req. VR-108039 **Project description**: **Responsibilities**: Resolving technical services related issues, environment management and EOD batch support in morning or night or weekend shifts **Skills**: Must have Good Knowledge on Unix and Shell scripting Good Knowledge on SQL and PL/SQL System...

**Job Summary**: **Key Responsibilities**: 1.⁠ ⁠System Monitoring and Maintenance: - Monitor backend systems and servers to ensure optimal performance and availability. - Perform routine maintenance tasks, including software updates, patches, and system backups. 2.⁠ ⁠Script Management: - Rerun and troubleshoot scripts to resolve backend issues or...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

Manage a fleet of in-house drivers, plan and optimise delivery routes for drivers - Liaise with B2B and B2C customers on order fulfilment and delivery matters - Work closely with our delivery partners to ensure on time delivery and customer is happy with the delivery service - Work closely with operation team on cake preparation, packaging and delivery...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

CHAT SUPPORT -LOCAL MALAY, MANDARIN SPEAKER 23 HC. RM3.7k - RM4.1 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift Allowance Can work on a rotational shift 24/7 and on weekends and holidays. Good English comms skills Pay: From RM4,100.00 per month **Benefits**: - Flexible schedule Application Question(s): - Can you read and write...

Working location : KL Sentral Preferred Russian/ German speaker. Role & Responsibilities: - Take call and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering patient assistance. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement,...

**JOB DESCRIPTION** **(Duties and Responsibilities / Key Result Areas)**: Perform ticketing logging and escalations to the correct person in charge. **Perform ticket(s) monitoring and follow up on any pending issues.** Perform any defined daily checklist/tasks being assigned. **Conducting training to users/suppliers from time to time.** To carry out...

**You want to** Give customers and internal users an excellent and stress-free experience while reaching out to support Diagnose and find root causes to issues raised by customers and end users Log, track and manage support tickets using a ticketing system Build a knowledge base for problem diagnosis and resolution Setup processes and infrastructure to help...

Inspects on car park service machinery and devices, and reports any malfunction for it to be repaired. - Replenishes car park tickets at entry stations to ensure that they are well stocked. - Assists in directing the flow of traffic during peak periods. - Provides information and assistance to customers who have queries or are experiencing any difficulty...

**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Vietnamese chat Chat Process Chat Support customer support Fluent in Vietnamese and English - A leading BPO in Malaysia is looking for**...

Work as an APAC IT Support Team member to collaboratively resolve technical issues. - Serve as the first point of contact with first level of troubleshooting for users seeking technical assistance for Global region. - Determine the best solution based on the issue and details provided by users. - Keep well documented and updated case notes on all tickets on...