Dobby Customer Services

-Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat. -To coordinate with Overseas agent on the shipment consolidation by Air & Ocean. -To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. -Responsible and resolve for customers’ queries...

Main Tasks / Key activities - Correspondence with customers via telephone, electronics platform or face to face. - Response/Handle promptly to customer inquiries and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Set up new customer accounts...

**Customer Liaison**: - Act as the primary point of contact for customers exporting goods to Thailand and other cross-border destinations. - Build and maintain strong relationships with customers, understanding their needs and providing exceptional service. - Address customer concerns and resolve issues efficiently, ensuring high levels of customer...

**Internship - Business Studies (Customer Service, Management, Marketing, Retail)** **Job Details**: - Location: _Seksyen U8, Shah Alam_ - Allowance: _From RM300_ - Working days : _5-6 days/week_ **Requirement**: - Staying in Shah Alam. - Possess a means of transportation. - Currently pursuing a Diploma or a Bachelor Degree. **Job Type**:...

**Company Profile**:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

Job Responsibility: 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 2. Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or...

Quotation checking before audiologist submit to Hospital -Update Quotation Listing -Follow up approval & update quotation listing -Follow up order with supplier -Help to raise order to supplier -Help to prepare PO, DO and INV - Inventory Control for all branches -Prepare & Scan Barcode for new stock -Help to courier Stock to Branches -Help to prepare goods...

Dear Malaysians, We at Celebrity Fitness are looking to offer you the exciting opportunity to join us as a Customer Service/ Membership Consultant! If you are looking for a fun filled learning experience, awesome working environment and attractive salary this is the career for you! We are currently offering immediate hiring positions therefore do not...

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

**Responsibility** Miqos Sdn. Bhd. is a Distributor and F&B Company. Provides bakery food and snacks such as Scone and others. The Customer Service Representative (CSR) is responsible for reviewing and entering all jobs relating to the Miqos Sdn. Bhd. business. Answering incoming calls from customers, service agents and stores in a professional and...