Customer Service Executive

1 week ago


Shah Alam, Malaysia Asia Pacific Aircraft Component Services Sdn Bhd Full time

Main Tasks / Key activities
- Correspondence with customers via telephone, electronics platform or face to face.
- Response/Handle promptly to customer inquiries and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Provide pricing and delivery information.
- Set up new customer accounts and managing the account accordingly.
- Organize workflow to meet customer timeframes.
- Direct requests an unresolved issue to the designated resource.
- Keep records of customer interactions and transactions.
- Maintain customer databases and follow up on customer interactions.
- Communicate and coordinate with internal departments.

Occupational accident rate, customer complaints, damage and rework.

On time delivery. Response to customer within 24 hours
- Accuracy in information delivers to customers
- Zero complaint on language used and tone of voice
- To perform any other duties as instructed by Superior/Management to achieve the Company goals/objectives.

**Salary**: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 3 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Shah Alam (required)

Ability to Relocate:

- Shah Alam: Relocate before starting work (required)



  • Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time

    **JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...


  • Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...


  • Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...


  • Shah Alam, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading 3rd party administrator in medical insurance industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from...


  • Shah Alam, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia -...


  • Shah Alam, Malaysia Intelek Talent Solutions Sdn Bhd Full time

    **CUSTOMER SERVICE EXECUTIVE** **Responsibilities**: - Professionally and accurately handling customers about a product's pricing, brand, or service center details - Maximize opportunities to up sell company products and services in accordance with the Consumer inquiries. - Keep track of client satisfaction surveys and call center database by offering...


  • Shah Alam, Selangor, Malaysia Recruit Express Service Sdn Bhd Full time

    Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they're still satisfied with any purchases. Referring problematic issues that they cannot solve...


  • Shah Alam, Malaysia SEER Recruitment Agency Full time

    **Job position: Customer Service Executive** **Salary Up To RM2500** **Location: Shah Alam** **Job Descriptions**: - To update and maintain customer interaction in the customer relationship database. - To meet service targets by achieving both service and productivity level by ensuring that all calls are answered within the stipulated SLA (Service Level...


  • Shah Alam, Selangor, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading of Medical Industry is seeking an experience in Customer Service Executive - Call Center at Bukit Jelutong.Highlights: Career opportunities for fresh graduates Attractive remuneration packageRequirements: Malaysian with age below 35 years Willingness to work late/on shift as or when required Able to communicate well in both English & Bahasa...


  • Shah Alam, Selangor, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading of Medical Industry is seeking an experience in Customer Service Executive - Call Center at Bukit Jelutong.Highlights: Career opportunities for fresh graduates Attractive remuneration packageRequirements: Willingness to work late/on shift as or when required Able to communicate well in both English & Bahasa Malaysia Knowledge in medical background...


  • Shah Alam, Selangor, Malaysia SEER Recruitment Agency Full time

    Job position: Customer Service ExecutiveSalary Up To RM2500Location: Shah AlamJob Descriptions: To update and maintain customer interaction in the customer relationship database. To meet service targets by achieving both service and productivity level by ensuring that all calls are answered within the stipulated SLA (Service Level Agreement). To resolve...


  • Shah Alam, Selangor, Malaysia Atlas Copco (Malaysia) Sdn. Bhd. Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.We are hiring a Customer Service Executive/Planner to join the...


  • Shah Alam, Selangor, Malaysia SEER Sdn Bhd Full time

    Job position: Customer Service Executive Salary Up To RM2500 Location: Shah Alam Job Descriptions:To handle all customer inquiries and requests promptly, accurately and professionally via multiple channel call, email and whatsapp.To update and maintain customer interaction in the customer relationship database.To meet service targets by achieving both...


  • Shah Alam, Malaysia Atlas Copco (Malaysia) Sdn. Bhd. Full time

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** We are hiring a Customer Service Executive/Planner to join...


  • Shah Alam, Malaysia PKT Logistics Group Sdn Bhd Full time

    The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...


  • Shah Alam, Malaysia TECHNOMECH M SDN BHD Full time

    As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...


  • Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...


  • Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...


  • Shah Alam, Selangor, Malaysia FMX M Sdn Bhd Full time

    Objective / Purpose of the JobThe Customer Service Executive is responsible to assist on daily export job arrangement, ensure customer's requirements are fulfilledKey Activities / Accountabilities Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade department/function will be an...


  • Shah Alam, Malaysia YCH LOGISTICS (M) SDN BHD Full time

    **Manage Team Member Performance** - Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement - Coach and provide...