Customer Service Executive

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

**Job position: Customer Service Executive** **Salary Up To RM2500** **Location: Shah Alam** **Job Descriptions**: - To update and maintain customer interaction in the customer relationship database. - To meet service targets by achieving both service and productivity level by ensuring that all calls are answered within the stipulated SLA (Service Level...

The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

**Manage Team Member Performance** - Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement - Coach and provide...

The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

Position: Customer Service Executive / Assistant Industry: Electric & Electronic Job Descriptions: 1. Attend and handling salesperson order from customer. 2. Handling and tendering the customer order. 3. Preparing invoice, delivery notes, debit note, and credit note to customer. 4. Handling delivery, transportation, local and overseas shipment. 5....

**Customer Liaison**: - Act as the primary point of contact for customers exporting goods to Thailand and other cross-border destinations. - Build and maintain strong relationships with customers, understanding their needs and providing exceptional service. - Address customer concerns and resolve issues efficiently, ensuring high levels of customer...

A leading 3rd party administrator in medical industry is seeking a talents that specializing in **Customer Service Executive (Admission/Discharge).** As a **Customer Service Executive (Admission/Discharge)**, you will play a critical role in: - Process guarantee letter requests promptly and accurately. - Communicate with customers and hospital to gather...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM4,000**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM3,500**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

A leading Third party administrator in Medical Healthcare Industry is seeking an experienced **Customer Service Executive** specializing in handling **Guarantee Letter** Issuance. As a **Customer Service Executive**, you will play a role in: - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance of...

**A. JOB SUMMARY** The Customer Service Executive will be handling customer booking processes with space approval from Principle, Good knowledge in handling shipping documentation such a booking arrangement, Bill of Loading, receipts, certificates and etc **B. DUTIES AND RESPONSIBILITIES** - Process new and revised booking confirmations to customer -...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Must possess at least a Diploma/Advance Diploma in Business Administration or other related fields. - At least 2 years of working experience in related field. - Good telephone etiquette and customer service skills. - Able to answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Strong...

A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam. As a** Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Keep a record of...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location :Plaza Masalam, No.2, Jalan Tengku Ampuan Zabedah E 9/E, Seksyen 9, 40551 Shah Alam, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until...

**Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...